- 01-04-2011, 10:56 AM #26
- 3 Posts
I got the same response:
@GalaxySsupport: Hi Andrew. We've been unable to replicate this behavior. Perhaps an app is interfering. You could try a hard reset then add (cont)
@GalaxySsupport: back apps one-by-one. Furthermore, I can't really speculate on the phone's behavior as I can only support its use in the US. ^Mary
- 01-04-2011, 11:03 AM #27
- 01-04-2011, 11:03 AM #28
I haven't had this since I did the factory reset (I haven't quite installed all the apps I had before), but I am monitoring it and slowly restoring the apps I had before.
When it did happen, it was the first calls I had made on the device, soon after applying the OTA.
Wifi: On, but not connected.
GPS: On, but not connected.
Google Voice: Not available in the UK (Skype was installed however - I haven't reinstalled it yet).
I was walking at the time, but all the test calls I have made since have been whilst walking too.
Network: HSDPA (Vodafone UK SIM) - I will test a call on the same route I was walking when it first happened this evening.
Last edited by Grimmy; 01-04-2011 at 11:39 AM.
Okay: took the same route home tonight and made the same call as in the first two reboots. Worked fine. I checked the network status at about the same place as the first reboot and noticed it was using Edge. It is possible that the signal type changed during the call.
For now, it looks like my factory reset has solved the problem, but I will continue to add stuff and try the same call each day.
Notable apps I haven't reinstalled yet are Skype and LauncherPro. I have the full list in app brain, I'll update this post with a link to that when I get home.
Sent from my Nexus S using Tapatalk
- 01-04-2011, 10:47 PM #32
- 01-05-2011, 02:10 PM #33
And...... it's opened again.
Last edited by Grimmy; 01-11-2011 at 08:48 AM.
- 01-11-2011, 10:29 AM #35
"Ry Guy has posted an answer to the question "Nexus S Random reboots:
Thanks for your many useful reports. We are getting close to tracking down the root cause of the reboots during calls and are currently testing a fix to resolve the issue.
I'll come back to keep you informed once we know more."
- 01-17-2011, 05:50 AM #37
Romain Guy has posted an update to this on the Google Help forum
The initial results of our tests look very promising. At this rate we will most likely be rolling out an OTA to resolve this issue within one to two weeks. We really appreciate your patience as we do our final verifications on this fix before sending it out.
- 01-29-2011, 01:41 AM #39
Except I'm in the UK on Vodafone. VodafoneUK's calls do go over UTMS where available (which is most of the time here in London).
You can find out what network type you are in during a call by going to Settings > About Phone > Status. My mobile network type is usually UTMS during a call (which is when you get the 3G icon if there is a data connection).
- 01-31-2011, 06:57 PM #41
- 99 Posts
They need to roll it out ASAP. I had the phone reset 3 times in a row the 2nd week of ownership. I factory reset and had no problems until 2 days ago and since then I've had 6 resets. Its ridiculous.
I'm going to do another factory reset tonight but first I want to make sure I wont lose any of the paid apps I have on the phone. They store to my Gmail account, right?
- 01-31-2011, 07:07 PM #42
Sounds like the 2.3.3 update should fix this issue:
I'm very glad we can finally provide an OTA update to address the reboot issue. The team worked really hard to get this and a bunch of other stuff fixed (while adding some cool new NFC capabilities). Thanks for gutting this one out with us, your patience is very much appreciated.
If you experience any problems with Android 2.3.3, please post the issue to a separate thread.
- 02-23-2011, 08:33 AM #45
- 03-12-2011, 09:53 AM #46