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  1. Thread Author  Thread Author    #1  

    Default Android E-Mail app - Emptying the Trash

    OK, here's something interesting I just discovered on my Opt-T and I'm sure this is a native Android/Google issue because I just looked at someone's AT&T And 2.2 phone and someone elses HTC 4G phone they all have the same issue. Neither I nor these other two folk realized what's going on. Do you?

    On a POP3 account: There is no "Empty Trash" feature nor is there a way to group select "Trash" items and clear them. On my phone which I've had since 11/10, I have 2200 email msgs laying around in there. That's 53.3 mB of real estate being used up by stuff I don't want and never want to see or use again. How horrid is that?

    Someone suggested elsewhere, opening the Trash, selecting one message and then press-hold the "Delete" button to repeat-del messages from there down or up. Sounded good until I tried it. It's faster to just indiv select and del.

    Someone further suggested, deleting the whole POP3 account and starting a fresh POP3. A supreme pain.

    Yes, you could move to another third party app that offers this feature. But I'm sort of used to the native app - it does what I need. Except...

    Frankly, I can't believe the designers left this rather important feature out. So far today, I've trimmed off about 25% of this detritus (by indiv select and del). It took quite a while but already I can tell the phone is acting more "peppy'. Those of you with "slow" phones might take heed. I can see myself plopped in front of the tube tonight with this mindless activity. And, don't think that the indiv sel/del is going to be fast. Sometimes the OS gets overwhelmed and it can be a couple of minutes before the phone comes to order. I've learned to only select 20-30 items at a time to ensure I don't hang up the OS.

    So, the problem remains, how do I (we) get to empty the Trash with a couple of commands or keypresses rather than the punishment meted out by poor design? I know you don't want to go into the folder tree and start ripping things out. Anyone know a secret keypress sequence? Is there a utility app in the Market that handles this? Does Google/T-Mobile ever issue updates to this native "EMail" applet?

    H
    H

    Optimus-T LG-509
    Love this device!
  2. #2  
    Shygar's Avatar

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    Default Re: Android E-Mail app - Emptying the Trash

    Anyone come up with a solution to this? I'm having this problem on my LG Optimus S running Android 2.3.3...
  3. #3  
    Turducken's Avatar

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    Default Re: Android E-Mail app - Emptying the Trash

    I think you answered your own question. Try a different email app or live with it.
    Learning a new app sounds a lot easier than any of the alternatives you listed.
  4. #4  

    Default Re: Android E-Mail app - Emptying the Trash

    The stock android email client is a mess. If you use Exchange and have lots of folders, good luck getting them to sync. Over time I have found syncing starts to fail when the folder gets more than 20 emails or starts to contain emails older than 2 weeks.
    Not only can;t you delete all, but deletes don't go to the server and sync. So if I delete on my phone. Empty trash on my outlook client and sync. Deleted stuff is still in my trash on my phone - and ya you have to empty one by one.
  5. #5  
  6. #6  

    Default Re: Android E-Mail app - Emptying the Trash

    This workaround method works for the default Email app v2.3.4 (possibly earlier versions) on a T-mobile G2. Open the trash folder, open a message from the trash folder, continuously click on the delete button for rapid deletion. [Message deleted.] will remain on the screen for a decent amount of time if a large number of messages were deleted.
  7. #7  

    Default Re: Android E-Mail app - Emptying the Trash

    I'm an Android newbie...though have been using smartphones since before they called them smartphones (HP iPaq, like 7 years ago...and just replaced my 3 y/o Nokia N97 (Symbian)... w/ an ATT Samsung Galaxy Tab. Lots of stuff is a big upgrade -- but I'm incredulous that this simple email functionality is lacking - no way to empty the trash except one email at a time??? And beyond that, I've yet to see how to sync my contacts & calendar with Outlook directly, without using Google and syncing thru the cloud (I set up Google account b/c I seem to need it for many functions on Android, but want nothing to do with migrating everything onto their cloud and gmail!). I considered a new Nokia Lumia WP, but was steered away by advice about it's native applications shortcomings (like only space for one mobile number in contacts, requiring multiple contact entries for people w/ more than one). But now I'm questioning that decision. I didn't go to iPhone b/c I don't want my whole life to be run by and dependent upon Apple!

    Anyhow, I can't believe that simple functionality like this was available on my primitive iPaq, and then on my Nokia w/ Symbian...but not now on the latest and greatest... I'd appreciate any thoughts on the above....though it sounds like I need to get out and evaluate some third party apps to do what I want... So, would also appreciate any suggestions there!
  8. #8  
    fotyc's Avatar

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    Default Re: Android E-Mail app - Emptying the Trash

    Quote Originally Posted by wcapital View Post
    I'm an Android newbie...though have been using smartphones since before they called them smartphones (HP iPaq, like 7 years ago...and just replaced my 3 y/o Nokia N97 (Symbian)... w/ an ATT Samsung Galaxy Tab. Lots of stuff is a big upgrade -- but I'm incredulous that this simple email functionality is lacking - no way to empty the trash except one email at a time???
    This may be old news but I just noticed 700+ emails in my trash that have built up since I got the phone at the beginning of this month, so I went googling to see what the answer was, and didn't find one. So I played around, and the way I found to do this is, go to Trash, shrink each day so it's just a bar with a number on it, and you can check the box for the entire day and delete it.
  9. #9  

    Default Re: Android E-Mail app - Emptying the Trash

    This is ugly, but it's only 8 clicks / taps from the relevant account's Inbox,
    which is considerably better than having to repeatedly click Delete.

    Navigate to the inbox of the account from which you want to delete the trash.
    1. Press the 'menu' button (bottom left), which provides a menu of 6 options, one of which is 'Folders'.
    2. Choose Folders.
    3. From the folders list, choose Trash.
    4. Press the 'menu' button (bottom left), which provides a menu of 6 options, one of which is 'Delete'.
    5. Choose Delete. This shows all deleted mail, plus a 'Select all' checkbox at the top left.
    6. Check 'Select all', which will check all of the deleted mail messages.
    7. Press the Delete button (bottom left).
    8. You'll see the prompt "Delete these items permanently?". Click OK.
    Enjoy watching the deleted items being deleted. When the process is complete,
    'No messages' is displayed in the trash folder.

    Ugly, but easy.

    - Richard

    P.S. - And, yeah, the developers really should add one-click Empty Trash functionality.
  10. Thread Author  Thread Author    #10  

    Default Re: Android E-Mail app - Emptying the Trash

    Hi - On Step 4, I do not have 6 options! I only have 5; they are: Refresh / Compose / Folders / Accounts / Settings. No delete.
    On Step 1, I also do not have 6 options, only 5 - the same ones as above.

    Close but no cigar for me I guess.

    And unfortunately, my meager memory on this device is at critical mass. Meaning that if I add a new eMail app, I'm going to be forced into taking one off. It's a problem I've faced since day-1 with this phone. Time to upgrade, I guess.

    H
    H

    Optimus-T LG-509
    Love this device!
  11. #11  

    Default Re: Android E-Mail app - Emptying the Trash

    I have been doing the "stand on your head" "spin-around twice" "jump through the hoops" method that expatCanuck shared. What would be really nice is for the programmers to create the ability in settings to chose to have your deleted/trash folder purge itself after X number of emails or after X number of days. Having to remember to go in and delete these things is a pain in the ***, as these unwanted emails take up valuable storage/memory space when we are all on limited storage devices like smartphones. This should be simple and easy for these guys to do...I would think. Come on guys, show us what great programmers you are!
  12. #12  

    Default Re: Android E-Mail app - Emptying the Trash

    This is to empty outlook mobile trash folder, first go to pc outlook trash folder and empty the folder then u can empty your phone trash folder> go to outlook>settings>manage account>reset>yes, this will empty the trash folder, this worked for me good luck.
    .
  13. #13  

    Default Re: Android E-Mail app - Emptying the Trash

    Hi All,
    I messed around with this for a while, and think I have a solution. This applies to the Android 4.4 KitKat Email client.

    1. Open Mail, and touch in the upper-left corner to fly-out the left menu.
    2. Select the Trash folder (under 'All Folders').
    3. Touch the phone's menu button.
    4. Select 'Sync Options'.
    5. Check the 'Sync this folder' checkbox.

    Now, when you want to empty your trash, just empty it in your desktop client. I use Outlook. When I delete my mail there, the phone syncs and deletes its Trash.
  14. #14  

    Default Re: Android E-Mail app - Emptying the Trash

    How do you make this work on a Nexus 7 tablet?
  15. #15  

    Exclamation Re: Android E-Mail app - Emptying the Trash

    I FIGURED IT OUT for the SAMSUNG GALAXY S4:

    Go to trash folder.
    In lower left portion of your phone in the BLACK SECTION, there is an hidden icon that will not show itself unless you place your finger on it. The icon with then appear as 3 horizontal lines, and you must click on it before it hides again.
    Once you click on it, it will give you a menu:

    Font size
    Delete all
    Settings

    Choose delete all and it will delete all your messages in your trash folder only. It will not delete emails in any other folder.
  16. #16  

    Default Re: Android E-Mail app - Emptying the Trash

    P.S. This is on the Samsung Galaxy S4
  17. #17  

    Default Re: Android E-Mail app - Emptying the Trash

    If this doesn't work on your app, just go to gmail via web (link on Google main search page). Open trash folder & select emails you wish to delete, "delete forever" box will appear at top.

    Sent from my SCH-S738C using Tapatalk
  18. #18  
    bduerr1's Avatar

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    Default Re: Android E-Mail app - Emptying the Trash

    This worked on my HTC One M8.but it did not work on my Asus Nexus 7

    Thanx

    Quote Originally Posted by expatCanuck View Post
    This is ugly, but it's only 8 clicks / taps from the relevant account's Inbox,
    which is considerably better than having to repeatedly click Delete.

    Navigate to the inbox of the account from which you want to delete the trash.
    1. Press the 'menu' button (bottom left), which provides a menu of 6 options, one of which is 'Folders'.
    2. Choose Folders.
    3. From the folders list, choose Trash.
    4. Press the 'menu' button (bottom left), which provides a menu of 6 options, one of which is 'Delete'.
    5. Choose Delete. This shows all deleted mail, plus a 'Select all' checkbox at the top left.
    6. Check 'Select all', which will check all of the deleted mail messages.
    7. Press the Delete button (bottom left).
    8. You'll see the prompt "Delete these items permanently?". Click OK.
    Enjoy watching the deleted items being deleted. When the process is complete,
    'No messages' is displayed in the trash folder.

    Ugly, but easy.

    - Richard

    P.S. - And, yeah, the developers really should add one-click Empty Trash functionality.
  19. #19  
    fotyc's Avatar

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    Default Re: Android E-Mail app - Emptying the Trash

    I took my life in my hands and tried the 'delete all' in the trash folder... I hope I don't lose all my messages! It's painfully slow. Why is it faster to delete X number of messages that are in the Inbox, and have to also be deleted from the server, than to delete X number of messages that are in the Trash and no longer are on the server? It's just awfully frustrating to watch it tick down one per second and watch the battery wane...
  20. #20  

    Default Android E-Mail app - Emptying the Trash

    I am using Andr v. 2.3.6 and the suggested method doesn't work because:
    - at "Inbox" the menu offers not "Folders" but "Move to folder"
    - at Delete there is no "Select All" box up left.
  21. #21  

    Default Re: Android E-Mail app - Emptying the Trash

    I am using Andr v. 2.3.6 and the suggested method doesn't work because:
    - at "Inbox" the menu offers not "Folders" but "Move to folder"
    - at Delete there is no "Select All" box up left.
  22. #22  

    Default Re: Android E-Mail app - Emptying the Trash

    Since none of these options were available to me on my Tablet (Andriod 4.0.4) I went with delete all data and restarted my email account, it wasn't that painful. Checked on my new phone, you can easily clear all in that version of email. Unlike all other apps, this one does not update, ever. That just seems stupid.

    Randy
  23. #23  

    Default Re: Android E-Mail app - Emptying the Trash

    Quote Originally Posted by Tim Lewis5 View Post
    1. Open Mail, and touch in the upper-left corner to fly-out the left menu.
    2. Select the Trash folder (under 'All Folders').
    3. Touch the phone's menu button.
    4. Select 'Sync Options'.
    5. Check the 'Sync this folder' checkbox.
    You're a genius, Tim! Is there anyway your response can be pinned to the top of this question? I had 20,000 messages in my recycle folder and had been painfully ticking every single box for two weeks! As you can imagine, I didn't make any real progress until I read your post. Although I did scroll down to see a few other's thought they were first. LOL
  24. #24  

    Default Re: Android E-Mail app - Emptying the Trash

    For me this one didnot solved it. I use a Moto G with the stock mail. But I found a android issue where this problem is being written.
    Hopefully when we all say make it work it will be solved.
    You can find the issue on code.google.com/p/android and then search for issue 10232 (I am newby so I can not post a link)
    There we can vote for this issue
  25. #25  

    Default Re: Android E-Mail app - Emptying the Trash

    If your ISP can provide you with an IMAP account you can use your computer to go online and delete your trash. I tried this and the next time I logged in with my phone it looked and saw that the trash was empty and then it displayed the same information as was on the IMAP account.
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