1. Bubbalou88's Avatar
    Suddenly just today I have this little white "floating" square that can be moved around the screen. If you tap it a small menu pops up with options like adjust ringer, back, menu, and a few others. I find it anoying and do not know where it came from nor how to get rid of it. Can anyone shed some light on this. Doesn't matter which menu you are in, it is there. I can move it out of the way but it always gets in the way of something else I open. Bottom right corner is the best place so far but I want it gone.
    Patricia Wanless likes this.
    01-30-2014 09:13 PM
  2. UJ95x's Avatar
    Suddenly just today I have this little white "floating" square that can be moved around the screen. If you tap it a small menu pops up with options like adjust ringer, back, menu, and a few others. I find it anoying and do not know where it came from nor how to get rid of it. Can anyone shed some light on this. Doesn't matter which menu you are in, it is there. I can move it out of the way but it always gets in the way of something else I open. Bottom right corner is the best place so far but I want it gone.
    Welcome to Android Central
    Do you think you could get a screenshot of said square? Would be very helpful if we could see it and the options menu it gives you
    Bubbalou88 likes this.
    01-30-2014 10:33 PM
  3. Bubbalou88's Avatar
    Is there a way to do a Print Screen as on a computer or do I need to take a photo using another camera?
    Please advise,
    Gary
    01-31-2014 07:24 AM
  4. Bsheedy's Avatar
    You can press the home and power button at the same time or you can swipe the entire side of your open hand across the screen.
    UJ95x and Bubbalou88 like this.
    01-31-2014 07:46 AM
  5. Bubbalou88's Avatar
    It is the white square above the Green Phone icon (Has 4 small squares within it).
    Also, here are shots of the menu when you tap on this icon
    Strange little white Square on my S4-p1000487.jpgStrange little white Square on my S4-p1000488.jpgStrange little white Square on my S4-p1000489.jpgStrange little white Square on my S4-p1000490.jpg
    Attached Thumbnails Strange little white Square on my S4-p1000487.jpg   Strange little white Square on my S4-p1000488.jpg   Strange little white Square on my S4-p1000489.jpg  
    02-01-2014 01:35 PM
  6. masc69's Avatar
    Go to settings>my device>accessibility>turn off assistant menu under mobility.

    Sent from my SGH-M919 using AC Forums mobile app
    02-01-2014 05:10 PM
  7. Bubbalou88's Avatar
    Thank you, that did it
    02-01-2014 05:30 PM
  8. masc69's Avatar
    I had to dig through the menus to figure it out. Glad to help.

    Sent from my SGH-M919 using AC Forums mobile app
    maria1973 likes this.
    02-01-2014 07:12 PM
  9. Bubbalou88's Avatar
    Thank you. Your time and assistance was greatly appreciated. Being new to Smart Phone (S4 my first) there is a duh factor.
    masc69 likes this.
    02-01-2014 09:07 PM
  10. Fuego Del Sol's Avatar
    Did anyone figure out how to get rid of the strange white window? One just popped up on my phone and it's driving me nuts.
    11-27-2014 01:18 PM
  11. Fuego Del Sol's Avatar
    OK I missed the instructions the first time I read the thread but saw them the second time. I was able to turn it off. Thank you
    11-27-2014 01:20 PM
  12. Patty Mason's Avatar
    In the past 3 days or so I have this strange little square floating on my screen. If I try to tap it or hold it it will disappear only to reappear at a later time. Any clues? I haven't downloaded any new apps or reconfigured anything recently. Strange little white Square on my S4-screenshots_2015-04-17-14-38-43.png.
    04-17-2015 04:45 PM
  13. Ann Brown3's Avatar
    I tried to follow the instructions I found in a previous forum but it doesn't work for the note 3. there aren't t same setting on the note 3.
    these were the instructions for s4. Go to settings>my device>accessibility>turn off assistant menu under mobility.
    any ideas for a note 3?
    please help. I just got the phone and love it except for this annoying little box that constantly gets in the way while texting.
    thanks
    04-18-2015 11:21 PM
  14. Keepster's Avatar
    On the note 3 it is in
    Setup
    Accessories
    Dexterity and Interaction
    Just turn that off and the box goes away.

    Had a hard time finding that thing and that floating box annoyed me as you could not really place it.

    Luck,
    Rick
    05-09-2015 11:30 AM
  15. Abbas Malik's Avatar
    It worked on my mobile. Thanks a lot.
    06-02-2015 01:34 AM
  16. yuribear's Avatar
    Hello,

    I got the same problem with my samsung galaxy s3 Neo

    but I cant get rid of it the white square

    Any help would be welcome

    Yuri
    07-18-2015 07:28 AM
  17. Faye Hall's Avatar
    THANK YOU THANK YOU. This was driving me nuts! I've had it for the past 2 months and looked everywhere to disable.
    maria1973 likes this.
    08-26-2015 02:27 PM
  18. kipwise's Avatar
    Thank you so much, that little box was pissing me off

    Posted via the Android Central App
    maria1973 likes this.
    02-15-2016 04:35 PM
  19. gcaver2's Avatar
    Any help for disabling this same feature on the Lg G4 would be greatly appreciated.

    gcaver2
    03-06-2016 02:03 PM
  20. maria1973's Avatar
    Thank you sooooooo much for this info
    06-09-2016 09:07 AM
  21. Michael Hill6's Avatar
    I lost that function when when I reset my phone, now I know how to get that app back on for screen captures etc.... it's a cool App by Samsung.
    07-19-2016 09:51 PM
  22. Doug murray's Avatar
    Go to settings>my device>accessibility>turn off assistant menu under mobility.

    Sent from my SGH-M919 using AC Forums mobile app
    08-06-2016 06:58 PM
  23. Doug murray's Avatar
    This worked
    08-06-2016 06:59 PM
  24. Ang77's Avatar
    Had this problem with my IPhone. ..
    Now I have a Samsung S5 Neo..and today that floating circle appeared today..I've called technical support. .I've gone online I cannot get rid of this!!! HELLLPPPP
    03-22-2017 04:27 PM

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