It sees the phone just fine. Problem is it sees it as an "unrecognized device."
hey phil stop being so daft, update your drivers or get the right ones installed. It's saying unrecognized device because I bet money if you went into the device manager your computer has a big question mark next to your device. Either click on the question mark and hit find drivers online or in windows 7 once the drivers are installed you can click "find solution" and MS will go and find those on your computer automatically.
That is ridiculous in todays high tech world. OTA should be mandatory for any update. Thank you HTC. My N1 never gives me this kind of crap to go thru. I wonder if the NS will have to go thru this crap as well????
Good Luck people.
What a disappointing update after all this time. It's already outdated (a newer build just leaked). It's Kies only (no OTA). It's only 2.2 (Most international Galaxy S phones are on 2.2.1, which has some major speed improvements over 2.2 from Samsung). No source code. GPS is no better for most people who found it flaky.
I really hope the update for my Captivate goes better than this, but I doubt it will.
If you are having an issue with the dreaded "Unregistered Device" notice, try restarting your phone. I was having the issue, unplugged the USB, popped the battery out, then turn the phone back on. Once everything was back up and running, I connected it back to my PC with Kies active (remember to keep USB Debugging on) and it finally recognized. The phone is now happily updating.