1. PNW Love's Avatar
    So I recently purchased a galaxy s4 from tmobile loved the phone at first. But than I updated to 4.4.2 kitkat and now my battery life is awful, will t mobile exchange my phone for another that is running 4.3 out of box? Only has been about 3 days?

    Posted via Android Central App
    03-20-2014 08:56 AM
  2. dpham00's Avatar
    Just tell tmobile that you have a defective device due to bad battery life. They should provide you with a new replacement since you are within the return period

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    03-20-2014 09:18 AM
  3. PNW Love's Avatar
    Just tell tmobile that you have a defective device due to bad battery life. They should provide you with a new replacement since you are within the return period

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro

    Will they make me pay a restock fee?

    Posted via Android Central App
    03-20-2014 09:27 AM
  4. Almeuit's Avatar
    Will they make me pay a restock fee?

    Posted via Android Central App
    I would think they'd waive it since the device is defective.

    Sent from my T-Mobile Note 3 using AC Forums.
    03-20-2014 09:43 AM
  5. PNW Love's Avatar
    I would think they'd waive it since the device is defective.

    Sent from my T-Mobile Note 3 using AC Forums.
    I sure hope so, do you know if I will need to bring all the stuff that came with the phone?

    Posted via Android Central App
    03-20-2014 09:54 AM
  6. dpham00's Avatar
    I sure hope so, do you know if I will need to bring all the stuff that came with the phone?

    Posted via Android Central App
    Yes you would need to return everything if you want a retail box replacement. If not they can provide you a refurbished then you can just turn in the phone itself.

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3 via Tapatalk Pro
    03-20-2014 09:59 AM
  7. PNW Love's Avatar
    Alright thanks everyone

    Posted via Android Central App
    03-20-2014 10:09 AM
  8. Old Stoneface's Avatar
    So I recently purchased a galaxy s4 from tmobile loved the phone at first. But than I updated to 4.4.2 kitkat and now my battery life is awful,...
    Have you tried a factory reset?
    03-20-2014 07:03 PM

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