Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 9 of 9
  1. Thread Author  Thread Author    #1  
    raino's Avatar

    Posts
    199 Posts
    Global Posts
    6,666 Global Posts

    Default Where's the overage?

    If I have the $15 International Stateside calling feature, and am calling a US mobile number (a TMO number, no less) whose owner is currently in one of the IS countries, how am I incurring 20¢/min overage (according to TMO?) The other person even has the $15 service, even though they don't need it.
    SGH-T999v running stock 4.3
  2. #2  

    Default Re: Where's the overage?

    Check their site to ensure that country is covered.

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 3 using AC Forums.
  3. Thread Author  Thread Author    #3  
    raino's Avatar

    Posts
    199 Posts
    Global Posts
    6,666 Global Posts

    Default Re: Where's the overage?

    I did, and it is.

    Speaking to CS, they said because a US number was called, that's the overage (implying that you can only call numbers domestic to that country.) Is that how it works?
    SGH-T999v running stock 4.3
  4. #4  

    Default Re: Where's the overage?

    Isn't free international calling only to landlines?
  5. Thread Author  Thread Author    #5  
    raino's Avatar

    Posts
    199 Posts
    Global Posts
    6,666 Global Posts

    Default Re: Where's the overage?

    Quote Originally Posted by zorak950 View Post
    Isn't free international calling only to landlines?
    That's the $10 tier. $15 is landline and mobile.
    SGH-T999v running stock 4.3
  6. #6  

    Default Re: Where's the overage?

    Quote Originally Posted by raino View Post
    I did, and it is.

    Speaking to CS, they said because a US number was called, that's the overage (implying that you can only call numbers domestic to that country.) Is that how it works?
    I guess so.. But that is definitely weird..

    Sent from my T-Mobile Note 3 using AC Forums.
    Sent from my T-Mobile Note 3 using AC Forums.
  7. Thread Author  Thread Author    #7  
    raino's Avatar

    Posts
    199 Posts
    Global Posts
    6,666 Global Posts

    Default Re: Where's the overage?

    I was thinking that the recipient taking the call (while not on WiFi) is what incurred the overages, but the rep was quite clear in that the outbound calling was what incurred overages.

    But let's say it is because the person overseas answered. How is that a situation different from calling a number of that country? The hand-offs should be the same, right? TMO--possible intermediaries--end destination telecom company.
    SGH-T999v running stock 4.3
  8. #8  

    Default Re: Where's the overage?

    I'm sure it's a case of calling a number physically present in the US (covered) -vs- calling a US number that is roaming overseas.

    Text should still be free.
    Nokia Lumia 1520.3 (Factory Unlocked): Windows Phone 8.1 w/ Lumia Cyan
    Dell Venue 8 Pro (32GB): Windows 8.1 Desktop OS w/ Office 2013 H&S
    Thanked by:
  9. #9  
    boogas8's Avatar

    Posts
    96 Posts
    Global Posts
    110 Global Posts

    Default Re: Where's the overage?

    The plan is only good if you are STATESIDE and calling out of the country. It does not apply when you are roaming. Text will continue to be free. If you are roaming and want a plan that allows you to make calls, you need to get a special plan by calling customer care. But it would just be cheaper to get a sim and service in whatever country you're in. Or just stick to texting.

    Sent from my OnePlus One using Tapatalk

Similar Threads

  1. Where can I do download songs?
    By positiveemotions in forum Ask a Question
    Replies: 3
    Last Post: 09-06-2014, 09:39 AM
  2. Replies: 6
    Last Post: 08-26-2014, 09:45 PM
  3. DU Booster for the M8?
    By AnimalMotherASF in forum HTC One (M8)
    Replies: 5
    Last Post: 07-19-2014, 11:26 PM
  4. Is the Sprint S5 a World Phone?
    By eyeoutthere in forum Samsung Galaxy S5
    Replies: 1
    Last Post: 07-19-2014, 10:57 PM
  5. Verizon Moto X Tech Question: The Internal Radios and Guts
    By diesteldorf in forum Moto X (2013)
    Replies: 1
    Last Post: 07-19-2014, 02:26 PM

Posting Permissions