I am a postpay customer. Is it better to pay my bill by mail? Autopay is terrible as it would not pay it this month and it is due Monday. It showed that it would be automatically paid on October 20th not this month September. Also since the bill is due in 2 days I tried to pay it online but it keep saying "tmobile payment did not go through". I was able to post it to pay with my debt card by changing the payment date to the 21st one day before it is due and it went though but what a PITA.
I then removed autopay and changed to getting a statement every month. So it is better to pay by check by mail every month because there website sucks bad and I will be doing this. Mail out and pay the bill as soon as I get it by mail.
The thing that gets me is that I been paying my Time Warner Cable Internet bill with autopay for the past decade with no issues but T-Mobile payment site is the pits.
I then removed autopay and changed to getting a statement every month. So it is better to pay by check by mail every month because there website sucks bad and I will be doing this. Mail out and pay the bill as soon as I get it by mail.
The thing that gets me is that I been paying my Time Warner Cable Internet bill with autopay for the past decade with no issues but T-Mobile payment site is the pits.