Yeah, see, I hate being the negative guy. I like my Nexus S a lot to be sure. But, this is like the holy trinity of crap that annoys me. Seriously we are absolutely without any viable means of customer support. I pay hundreds of dollars a month for a carrier plan, and no one can help with my device.
and rooting is lame. Should I have to root my car to get all of the horsepower, or my hotwater heater to get a good shower. No, a thing should do what it can do.