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  1. Thread Author  Thread Author    #1  

    Default Problem with connecting PC with my Samsung Note 3

    I have conected my samsung note 3 to my PC, but the phone doesn't recognize the conection(the PC too), but the phone is charging not knowing it, and th batterys charge is decreasing. Once I restart the phone, I can see the phone has charged to some degree. This repeats each time I try to charge it, I'm thinking that this might be a software problem, since I updated it to the new android version recently. Can I do something about this? I'd like for my pc to be able to see the phone.

    P.S. how can I get rid of the option that music album covers are on my lock screen? Thanks everybody.
    Last edited by NotJustAPhone; 02-08-2014 at 07:25 PM.
  2. #2  
    mmohn01's Avatar

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    Default Re: Problem with conection with my Samsung note 3

    Have you tried sliding down the notification bar, clicking the usb symbol, and changing the type of connection?

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  3. #3  

    Default Re: Problem with connecting PC with my Samsung Note 3

    How many amps are you charging with? If too low it technically is charging but you may be using more battery power than what is coming in. Good luck!

    Sent from my Samsung Galaxy Note 3 via Tapatalk.
    Gary Scherler aka "CRUZR"
    Samsung Galaxy Note 3, Nexus 7 - 2013 - 32 GB, Nexus 7 - 2012 - 16GB, Hisense Sero 7 Pro - 8GB + 32GB, iPhone 5, 4S, 4.
  4. #4  

    Default Re: Problem with conection with my Samsung note 3

    hi! I have the same issue and there's no notification on the notification bar to change the type of connection. I've been searching everywhere. I hope there's a fix to this.
  5. #5  
    mmohn01's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    When you plug the phone into the computer the usb icon should show up. Then you can click on it.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  6. #6  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by ManiaksXLR View Post
    I have conected my samsung note 3 to my PC, but the phone doesn't recognize the conection(the PC too), but the phone is charging not knowing it, and th batterys charge is decreasing. Once I restart the phone, I can see the phone has charged to some degree. This repeats each time I try to charge it, I'm thinking that this might be a software problem, since I updated it to the new android version recently. Can I do something about this? I'd like for my pc to be able to see the phone.

    P.S. how can I get rid of the option that music album covers are on my lock screen? Thanks everybody.
    Welcome to the forums.
    Have you downloaded and installed updated Samsung drivers. They can be found at Samsung's website.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  7. #7  

    Default Re: Problem with connecting PC with my Samsung Note 3

    hi again, The usb icon doesn't show up and i have downloaded the usb drivers. My pc can detect the phone but i can't use it as a media device. It stays as charging only.
  8. #8  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by Belle S View Post
    hi again, The usb icon doesn't show up and i have downloaded the usb drivers. My pc can detect the phone but i can't use it as a media device. It stays as charging only.
    Welcome to the forums. Have you tried what I suggested?

    From a Sprint Moto X using AC Forums app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
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  9. #9  

    Default Re: Problem with connecting PC with my Samsung Note 3

    hi, yes i downloaded it from here:
  10. #10  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by Belle S View Post
    hi, yes i downloaded it from here:
    Try restarting the PC, different cables and different USB ports.

    Sent from my Nexus 5 using AC Forums mobile app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  11. #11  

    Default Re: Problem with connecting PC with my Samsung Note 3

    I tried using both usb 3.0 and 2.0, different ports, and another laptop.
    USB debugging is also enabled.
    I also tried installing Kies 3 but it says device not supported.
  12. Thread Author  Thread Author    #12  

    Default Re: Problem with connecting PC with my Samsung Note 3

    Sorry for late response. I've tried all of the suggestions, like Belle, the problem persists. Some time ago (before the update) my pc did detect my phone, so I don't think it is an issue with my usb drivers(still tried your suggestions though).

    Concerning the AMPs, if I plug my phone in to the electrical socket, the problem is the same, So might be the wire, but strange that it is still charging unknowingly.

    Also if I reboot my device, while it is connected to PC, and then remove the USB wire from it, it shows that USB connected. I'm thinking that something is wrong with the software.
    Last edited by ManiaksXLR; 02-09-2014 at 06:20 AM.
  13. #13  
    mmohn01's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    I would take it in to at&t then. Sounds like a loose charging port, which is covered under warranty.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
  14. Thread Author  Thread Author    #14  

    Default Re: Problem with connecting PC with my Samsung Note 3

    I have turned it off several times, doesn't work. The problem persists.
  15. #15  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by Belle S View Post
    I tried using both usb 3.0 and 2.0, different ports, and another laptop.
    USB debugging is also enabled.
    I also tried installing Kies 3 but it says device not supported.
    Try turning USB debugging off.

    - - - Updated - - -

    Quote Originally Posted by ManiaksXLR View Post
    I have turned it off several times, doesn't work. The problem persists.
    It may be a bad USB port. I would have your carrier look at it.

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  16. Thread Author  Thread Author    #16  

    Default Re: Problem with connecting PC with my Samsung Note 3

    Wasn't on when the problem appeared. Recently turned it on. Turned off now, still same problem.
  17. #17  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by ManiaksXLR View Post
    Wasn't on when the problem appeared. Recently turned it on. Turned off now, still same problem.
    I think the port in your phone may be bad. Perhaps your carrier can check it.

    From a Sprint Moto X using AC Forums app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  18. #18  

    Default Re: Problem with connecting PC with my Samsung Note 3

    I'm not sure if it's the port on my case, though. The phone and PC can communicate with each other through mobogenie but I'm not sure if it's a safe software.
  19. #19  

    Default Re: Problem with connecting PC with my Samsung Note 3

    Do you think I'm missing a driver?
  20. #20  
    Golfdriver97's Avatar

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    Default Re: Problem with connecting PC with my Samsung Note 3

    Quote Originally Posted by Belle S View Post
    Do you think I'm missing a driver?
    Possibly. Try downloading updated drivers. I think you can get them from Samsung's website.

    From a Sprint Moto X using AC Forums app

    Devices: Current: Nexus 5, Moto X, Galaxy Tab 2 (7.0); Retired: Galaxy S2 (Epic 4G Touch); Traded: Galaxy S3
    When I let go of what I am, I become what I might be - Lao Tzu
    Community Guidelines and also here
  21. #21  

    Default Re: Problem with connecting PC with my Samsung Note 3

    before I updated my phone it connected perfectly to my PC and I updatet my phone 4 days ago and now when I connect it to my PC the only thing it does its charging someone help me
  22. #22  

    Angry Re: Problem with connecting PC with my Samsung Note 3

    I'm having exactly same problem with my Sprint Note 3.
    - Plugged in phone, it could not detect the drivers.
    - installed drivers from
    - This time phone is detected in device manager. But nothing shows up under "My computer" (Windows 7)
    - No notifications in phone
    - This is useless for me since the menu item Storage settings > USB Computer Connection option is unavailable on my phone
  23. #23  

    Default Re: Problem with connecting PC with my Samsung Note 3

    Same with me Bro

    Sent from my HUAWEI G610-U20 using Tapatalk
  24. #24  

    Default Re: Problem with connecting PC with my Samsung Note 3

    same problem with ma note 2

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