01-04-2017 02:13 AM
66 123
tools
  1. ManiaksXLR's Avatar
    I have conected my samsung note 3 to my PC, but the phone doesn't recognize the conection(the PC too), but the phone is charging not knowing it, and th batterys charge is decreasing. Once I restart the phone, I can see the phone has charged to some degree. This repeats each time I try to charge it, I'm thinking that this might be a software problem, since I updated it to the new android version recently. Can I do something about this? I'd like for my pc to be able to see the phone.

    P.S. how can I get rid of the option that music album covers are on my lock screen? Thanks everybody.
    02-08-2014 06:32 PM
  2. mmohn01's Avatar
    Have you tried sliding down the notification bar, clicking the usb symbol, and changing the type of connection?

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
    02-08-2014 06:57 PM
  3. CRUZR's Avatar
    How many amps are you charging with? If too low it technically is charging but you may be using more battery power than what is coming in. Good luck!

    Sent from my Samsung Galaxy Note 3 via Tapatalk.
    02-08-2014 09:03 PM
  4. Belle S's Avatar
    hi! I have the same issue and there's no notification on the notification bar to change the type of connection. I've been searching everywhere. I hope there's a fix to this.
    02-08-2014 09:44 PM
  5. mmohn01's Avatar
    When you plug the phone into the computer the usb icon should show up. Then you can click on it.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
    02-08-2014 10:08 PM
  6. Golfdriver97's Avatar
    I have conected my samsung note 3 to my PC, but the phone doesn't recognize the conection(the PC too), but the phone is charging not knowing it, and th batterys charge is decreasing. Once I restart the phone, I can see the phone has charged to some degree. This repeats each time I try to charge it, I'm thinking that this might be a software problem, since I updated it to the new android version recently. Can I do something about this? I'd like for my pc to be able to see the phone.

    P.S. how can I get rid of the option that music album covers are on my lock screen? Thanks everybody.
    Welcome to the forums.
    Have you downloaded and installed updated Samsung drivers. They can be found at Samsung's website.
    02-08-2014 11:11 PM
  7. Belle S's Avatar
    hi again, The usb icon doesn't show up and i have downloaded the usb drivers. My pc can detect the phone but i can't use it as a media device. It stays as charging only.
    02-08-2014 11:31 PM
  8. Golfdriver97's Avatar
    hi again, The usb icon doesn't show up and i have downloaded the usb drivers. My pc can detect the phone but i can't use it as a media device. It stays as charging only.
    Welcome to the forums. Have you tried what I suggested?

    From a Sprint Moto X using AC Forums app
    02-08-2014 11:38 PM
  9. Belle S's Avatar
    02-09-2014 12:01 AM
  10. Golfdriver97's Avatar
    Try restarting the PC, different cables and different USB ports.

    Sent from my Nexus 5 using AC Forums mobile app
    02-09-2014 12:12 AM
  11. Belle S's Avatar
    I tried using both usb 3.0 and 2.0, different ports, and another laptop.
    USB debugging is also enabled.
    I also tried installing Kies 3 but it says device not supported.
    02-09-2014 12:22 AM
  12. ManiaksXLR's Avatar
    Sorry for late response. I've tried all of the suggestions, like Belle, the problem persists. Some time ago (before the update) my pc did detect my phone, so I don't think it is an issue with my usb drivers(still tried your suggestions though).

    Concerning the AMPs, if I plug my phone in to the electrical socket, the problem is the same, So might be the wire, but strange that it is still charging unknowingly.

    Also if I reboot my device, while it is connected to PC, and then remove the USB wire from it, it shows that USB connected. I'm thinking that something is wrong with the software.
    02-09-2014 05:06 AM
  13. mmohn01's Avatar
    I would take it in to at&t then. Sounds like a loose charging port, which is covered under warranty.

    Sent from my SAMSUNG-SM-N900A using AC Forums mobile app
    02-09-2014 06:30 AM
  14. ManiaksXLR's Avatar
    I have turned it off several times, doesn't work. The problem persists.
    02-09-2014 08:57 AM
  15. Golfdriver97's Avatar
    I tried using both usb 3.0 and 2.0, different ports, and another laptop.
    USB debugging is also enabled.
    I also tried installing Kies 3 but it says device not supported.
    Try turning USB debugging off.

    - - - Updated - - -

    I have turned it off several times, doesn't work. The problem persists.
    It may be a bad USB port. I would have your carrier look at it.
    02-09-2014 09:01 AM
  16. ManiaksXLR's Avatar
    Wasn't on when the problem appeared. Recently turned it on. Turned off now, still same problem.
    02-09-2014 09:05 AM
  17. Golfdriver97's Avatar
    Wasn't on when the problem appeared. Recently turned it on. Turned off now, still same problem.
    I think the port in your phone may be bad. Perhaps your carrier can check it.

    From a Sprint Moto X using AC Forums app
    02-09-2014 09:44 AM
  18. Belle S's Avatar
    I'm not sure if it's the port on my case, though. The phone and PC can communicate with each other through mobogenie but I'm not sure if it's a safe software.
    02-09-2014 10:33 AM
  19. Belle S's Avatar
    Do you think I'm missing a driver?
    02-09-2014 10:35 AM
  20. Golfdriver97's Avatar
    Do you think I'm missing a driver?
    Possibly. Try downloading updated drivers. I think you can get them from Samsung's website.

    From a Sprint Moto X using AC Forums app
    02-09-2014 10:57 AM
  21. emaema's Avatar
    before I updated my phone it connected perfectly to my PC and I updatet my phone 4 days ago and now when I connect it to my PC the only thing it does its charging someone help me
    02-09-2014 02:08 PM
  22. mishal153's Avatar
    I'm having exactly same problem with my Sprint Note 3.
    - Plugged in phone, it could not detect the drivers.
    - installed drivers from http://downloadcenter.samsung.com/co..._v1.5.33.0.exe
    - This time phone is detected in device manager. But nothing shows up under "My computer" (Windows 7)
    - No notifications in phone
    - This is useless for me since the menu item Storage settings > USB Computer Connection option is unavailable on my phone http://eguides.sprint.com/support/eg..._computer.html
    03-10-2014 06:19 AM
  23. sohailgagai's Avatar
    Same with me Bro

    Sent from my HUAWEI G610-U20 using Tapatalk
    03-11-2014 10:09 AM
  24. madnair's Avatar
    same problem with ma note 2
    03-13-2014 03:53 AM
  25. Noura Rizk's Avatar
    I've the same problem I tried everything in this thread and some other searches too, but nothing worked. I don't know where is the problem..
    I tried my Samsung Note3 on another pc and I still had the same problem..

    Please if some one got the solution, share it with us,
    Thnx
    05-05-2014 07:56 AM
66 123

Similar Threads

  1. Galaxy S3: Samsung Dictionary Much Worse After 4.3 Update
    By GaZZuM in forum T-Mobile Galaxy S III
    Replies: 2
    Last Post: 03-22-2014, 02:41 PM
  2. LG G2: problems after update
    By d0eb0y in forum Sprint LG G2
    Replies: 3
    Last Post: 02-12-2014, 05:10 PM
  3. My Moto G is Stuck in Boot Loop
    By AlexBates in forum Moto G (2013)
    Replies: 1
    Last Post: 02-08-2014, 10:47 PM
  4. Replies: 0
    Last Post: 02-08-2014, 06:02 PM
  5. grainy screen with Zagg
    By anon8523217 in forum Sprint LG G2
    Replies: 1
    Last Post: 02-08-2014, 04:42 PM
LINK TO POST COPIED TO CLIPBOARD