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  1. Thread Author  Thread Author    #1  

    Default Android Device Manage only works on WiFi

    I have not been able to successfully use ADM to locate my phone except when on WIFI. I think I have all the settings correct but I am obviously missing something.
    Any ideas? Thanks!
  2. #2  
    Ealevenish's Avatar
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    Default Re: Android Device Manage only works on WiFi

    Quote Originally Posted by richlaustx View Post
    except when on WIFI.
    When what is on WiFi? The phone you're looking for, or the device you're using to locate that phone?

    Maybe (free) AndroidLost works better for you.
  3. Thread Author  Thread Author    #3  

    Default Re: Android Device Manage only works on WiFi

    Sorry I wasn't clear- when the phone is on WiFi.
  4. #4  

    Default Re: Android Device Manage only works on WiFi

    Ensure this setting is set.. It is required on devices 4.1 or higher.

    For devices running 4.1 and higher, location access must also be enabled. To turn it on, go to Google Settings > Location > Access location.

    Sent from my T-Mobile Note 3 using AC Forums.
  5. Thread Author  Thread Author    #5  

    Default Re: Android Device Manage only works on WiFi

    OK, I had to come back to give everyone the solution that to the problem I created for myself. It turns out a couple of months ago I had a rogue app that was consuming data in the background.
    I uninstalled that app but where I went wrong was under Settings>Data Usage> I Restricted Google Services,checked Restrict Background Data. Un-checking that and restarting my phone and Android Device manage has worked perfectly since. It now seems obvious that thus was the problem but maybe it will help someone else sometime. Cheers!
  6. #6  

    Default Re: Android Device Manage only works on WiFi

    Oddly for me I have done everything mentioned here and I am unable to locate with ADM. Nothing is blocked and every location service is on.
  7. #7  
    Rukbat's Avatar

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    Default Re: Android Device Manage only works on WiFi

    You aren't using Safestrap, are you? Only the stock slot is available for location services (ADM, AndroidLost, etc.) for some reason.

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