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  1. Thread Author  Thread Author    #1  

    Default pdf file viewing problem - Help!

    I have a Note3

    - Today I had to scan a invoice and email it to someone. The printer saves the document as a pdf. I do this all the time. I cc'd myself, and when I received the email, I was unable to view it. When I open the email, and click "preview" is says "Sorry, this video cannot be played". The file has a pdf extension, but when i see the attachment in my email on my phone, it appears to have icon like its a video with a "play" button.

    Whats happened? I have always been able to open scanned attachments. I even tried attaching an older file that was scanned, but again the phone seems to be interpreting the attachment as a video. I even checked my phone and downloaded Adobe Reader. No luck.
  2. #2  

    Default Re: pdf file viewing problem - Help!

    Quote Originally Posted by CC212 View Post
    I have a Note3

    - Today I had to scan a invoice and email it to someone. The printer saves the document as a pdf. I do this all the time. I cc'd myself, and when I received the email, I was unable to view it. When I open the email, and click "preview" is says "Sorry, this video cannot be played". The file has a pdf extension, but when i see the attachment in my email on my phone, it appears to have icon like its a video with a "play" button.

    Whats happened? I have always been able to open scanned attachments. I even tried attaching an older file that was scanned, but again the phone seems to be interpreting the attachment as a video. I even checked my phone and downloaded Adobe Reader. No luck.
    Goto your Stock Video Player in Application Manager: Hit "Clear Defaults"...see if that helps.
  3. #3  
    Rukbat's Avatar

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    Default Re: pdf file viewing problem - Help!

    Or install Default App Manager and set the default app for pdf files to some pdf reader (I use Foxit).

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