1. CC212's Avatar
    I have a Note3

    - Today I had to scan a invoice and email it to someone. The printer saves the document as a pdf. I do this all the time. I cc'd myself, and when I received the email, I was unable to view it. When I open the email, and click "preview" is says "Sorry, this video cannot be played". The file has a pdf extension, but when i see the attachment in my email on my phone, it appears to have icon like its a video with a "play" button.

    Whats happened? I have always been able to open scanned attachments. I even tried attaching an older file that was scanned, but again the phone seems to be interpreting the attachment as a video. I even checked my phone and downloaded Adobe Reader. No luck.
    04-18-2014 03:41 PM
  2. H3aTeRzz's Avatar
    I have a Note3

    - Today I had to scan a invoice and email it to someone. The printer saves the document as a pdf. I do this all the time. I cc'd myself, and when I received the email, I was unable to view it. When I open the email, and click "preview" is says "Sorry, this video cannot be played". The file has a pdf extension, but when i see the attachment in my email on my phone, it appears to have icon like its a video with a "play" button.

    Whats happened? I have always been able to open scanned attachments. I even tried attaching an older file that was scanned, but again the phone seems to be interpreting the attachment as a video. I even checked my phone and downloaded Adobe Reader. No luck.
    Goto your Stock Video Player in Application Manager: Hit "Clear Defaults"...see if that helps.
    04-20-2014 07:09 AM
  3. Rukbat's Avatar
    Or install Default App Manager and set the default app for pdf files to some pdf reader (I use Foxit).
    04-22-2014 01:49 PM

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