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  • 1 Post By akihiko_51
  1. Thread Author  Thread Author    #1  

    Default Boot shows "Samsung custom" and an unlocked padlock

    Hi everyone,
    I just got my GS4 last night and first thing I did was rooted it. This morning I woke up to my device off and no charge, so I plugged it in and turned it on. When it turned on, the "Galaxy S4" boot animation does not show up. Rather, a quick Samsung and an unlocked padlock and the word "Custom" shows up.

    I tried getting into recovery mode to wipe cache, but all my attempts lead to the phone booting up regularly. I cannot get into recovery mode. I tried turning it off then holding power, vol up and home; and power and vol up. Nothing works

    I need help getting that animation back! Thanks!

    -Marvin
  2. #2  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    Did you flash a ROM when you rooted?
    "The worst foe lies within the self....."
    Get yourself some storage with Dropbox: http://db.tt/hWGiTCa
  3. #3  
    Ricky Babalu's Avatar
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    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    To get into recovery, you have to let go of the "power button" right after you see the quick "Samsung" logo and continue to hold volume up and home buttons. Give that a try.

    Posted via Android Central App
    Last edited by Ricky Babalu; 07-24-2013 at 10:58 AM.
  4. #4  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    So your S4 is working normally and the only difference is the animation is different when you power it on? Mine does this too but I don't see it as a big deal. Is it just for the visual or is there another reason why this matters to you?

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
  5. #5  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    You get for flashing a kernel or recovery that wasn't loki patched. If your device is booting normally but just showing that custom padlock on boot.. buy triangle away to reset the counter. I know this because I use a I337 as my main device.

    As for recovery, if holding vol up and power/home for 3 to 5 seconds and no recovery is booting then try flashing a new recovery before using triangle away.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk 2
    If I've helped you in any way please hit thanks as a token of gratitude.
    Thanked by 3:
  6. #6  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    I second this. Triangle Away fixed this issue when I rooted (didn't flash any ROMS) my S4.
    Thanked by:
  7. #7  
    samckaz's Avatar

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    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    Thank you so much! you are the man. I could not get rid of that damn padlock and Custom message but your advice saved my neck.
    Cheers
  8. #8  
    billinaz's Avatar

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    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    Installing Super SU and updating the binaries fixes it ...... Take a look at the long thread on this at XDA
  9. #9  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    I'm stock as a rock running the latest official 4.3 from Verizon and when I rebooted my device the custom screen with the lock that was unlocked showed up. Rebooted again and same thing. An hour later I rebooted and it's gone. Just checked before I posted this and my S4 boots completely normal now. Not sure what caused it.
  10. #10  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    hi,all I'm new here

    i hive samsung galaxy S4 i337, my phone is factory unlock. I'm on ATT carr, two days ago i was at 4.2.2 and rooted, and today my phone it updating itself.
    when was on 4.2.2 i was getting the same thing at boot ""the custom screen with the lock that was unlocked showed up"" but was working ok and rooted.
    after the update, i still get the same thing at boot. Now i can't root my phone on 4.3 because of the security issue to keep blocking. anything i do.

    Please can someone explain how can I bypasses and rerooted phone, I tried all the method that is available to me but unable to rooted, security block.

    I appreciate the help.
    btam429 likes this.
  11. #11  
    iGalione's Avatar

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    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    Yeah I got the same exact thing as you did, but I don't fool around with root and custom roms, due to me trading me phone when the new one comes out... but I found it very weird that it popped up, restarted and poof it was gone.
    Live life, love life, own it!
  12. #12  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    What I had to do was, install SuperSU... open it, let it install normally... it asked to disable Knox, I allowed it to. It disabled Knox. Then, what I had to do (since restarting wasn't fixing the padlock startup with custom status), I had to boot into recovery mode AFTER setting up SuperSU. Then once that recovery menu loaded, I clicked on Reboot and it worked! Everything is official now with root access
  13. #13  

    Default Re: Boot shows "Samsung custom" and an unlocked padlock

    I think it may have been suggested already but Triangle Away will fix this. I had it when I rooted and installed Safestrap. SuperUser can disable KNOX or you can freeze KNOX via Titanium Backup.

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