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  1. Thread Author  Thread Author    #1  

    Default Using At&t GS4 with Rogers, Updating issues

    Hopefully i am posting this in the right section. Here is a quick look at my situation. Couple of weeks ago while visiting family in the US i picked up a Galaxy S4 locked to at&t, brought it back to Canada and had it unlocked. Have been using it since without any problems. Now here is the problem. I am obviously on Android 4.2.2 and i know that AT&T and Rogers have 4.3 available at the moment. Well when i try to update firmware on Kies i get the "your devices current firmware version is not supported to update firmware via Kies" . When i try the OTA from the phone its under software update but then AT&T software update. once i check for updates i get software update interrupted message. Can this be because i have a Rogers sim and the phone wants to connects to at&t server? I also have basic AT&T apps that come with the phone such as(Drive mode, Family map, Locker, etc.) Is there a way to somehow switch the OS to the Rogers version? Id appreciate any advice at this point. Switched from an iPhone and couldn't be any happier.
    Attached Thumbnails Attached Thumbnails Using At&t GS4 with Rogers, Updating issues-screenshot_2013-12-02-00-14-34.jpg  
  2. #2  
    VDub2174's Avatar

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    Default Re: Using At&t GS4 with Rogers, Updating issues

    Sounds like the only way to get around it is to flash the new stock ROM via ODIN.
    "The worst foe lies within the self....."
    Get yourself some storage with Dropbox: http://db.tt/hWGiTCa
  3. #3  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    I am in the same situation. I also got an AT&T branded S4 and using it on Rogers and it's not updating on Kies. I've gotten a firmware via Kies before so I don't see any reason why I wouldn't get the OS update. However, I don't get the message that you got on Kies though. Mine just says what my phone's current version is and the latest version that is available and they both have the same version number.
  4. Thread Author  Thread Author    #4  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by VDub2174 View Post
    Sounds like the only way to get around it is to flash the new stock ROM via ODIN.
    Wheres is the best place to get the stock ROM? Can i use the Rogers stock ROM?
  5. #5  
    Sweet Pikake's Avatar

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    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by koushtj View Post
    Wheres is the best place to get the stock ROM? Can i use the Rogers stock ROM?
    Flashing different carrier rom other than its native AT&T rom is disaster waiting to happen.
    head on over to XDA and read
    4.3 official AT&T update coming November 13th! - xda-developers
  6. Thread Author  Thread Author    #6  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Does anyone think that the update will eventually show up although I'm on Rogers?
  7. #7  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by koushtj View Post
    Does anyone think that the update will eventually show up although I'm on Rogers?
    It's out as stated in the OP. Rogers usually beats AT&T to the punch.

    Sent while enjoying a Pabst
  8. Thread Author  Thread Author    #8  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by btswein View Post
    It's out as stated in the OP. Rogers usually beats AT&T to the punch.

    Sent while enjoying a Pabst
    Even though it's an Att phone with a Rogers sim?
  9. #9  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    hey OP

    Any luck?
  10. Thread Author  Thread Author    #10  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    No luck, still says no update available. I would really like to have this resolved without the rooting and flashing method.
  11. #11  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    I'm using an AT&T Galaxy Note 2 on Rogers. I've go the same issue. can't do OTA since I'm not on the AT&T network. Kies also says that 4.1.2 is the latest firmware. I emailed Samsung and they said that the update will not be available on Kies... that makes no sense whatsoever. Why would some carriers decide to not update Kies if they have done it in the past. In fact, I belive the 4.1 update for the Galaxy Note 2 on AT&T was Kies only. No OTA option.

    Anyhow, it sounds like my only option is to wait for the firmware to be uploaded to sammobile and then flash with ODIN. Can anyone confirm that I can keep my phone unrooted using ODIN? I use a corporate email application (Good for Enterprise) that will not work if the device get's rooted.
  12. Thread Author  Thread Author    #12  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Kinda frustrating that updating the OS isnt as easy as the iPhone. Yet again I'd still never go back to an iPhone.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
  13. #13  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by koushtj View Post
    Kinda frustrating that updating the OS isnt as easy as the iPhone. Yet again I'd still never go back to an iPhone.

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
    Yeah I agree with you. I could never go back to an iPhone. Way too restrictive.
  14. #14  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by ldscalgaryguy View Post
    Yeah I agree with you. I could never go back to an iPhone. Way too restrictive.
    It's been a while since jelly bean was released. Any luck?

    I updated kies yesterday and hoped I would get the update after but no luck. Hopefully kit kat will be on kies
  15. Thread Author  Thread Author    #15  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    No change so far. Still can't update OTA or by Kies!

    Sent from my SAMSUNG-SGH-I337 using Tapatalk
  16. #16  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Simple explanation at&t is region based the second you connect to a us tower you will get the update until then it sees your country code as Canada and therefore will not push the upgrade you have to trick the server into thinking your on us soil

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
  17. #17  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Same with Kies region lock at&t has Samsung under contract for that.. The only way you can manipulate this is to root

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
  18. #18  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    bump! how's everyone doing?

    Now that KitKat is out, did the OP or anyone else gave up waiting for an official update and decided to root? I am reading up on the stuff now and there are so many ways of doing this.

    @metle_geek

    so what you're saying is that if I get simply root my phone and use kies like I normally would, I would get the official update from AT&T?
  19. Thread Author  Thread Author    #19  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by Lucky7Phone View Post
    bump! how's everyone doing?

    Now that KitKat is out, did the OP or anyone else gave up waiting for an official update and decided to root? I am reading up on the stuff now and there are so many ways of doing this.

    @metle_geek

    so what you're saying is that if I get simply root my phone and use kies like I normally would, I would get the official update from AT&T?
    Ended up flashing 4.4 manually. How can we change the region lock so in the future I receive OTA updates?
  20. #20  

    Default Re: Using At&t GS4 with Rogers, Updating issues

    Quote Originally Posted by koushtj View Post
    Ended up flashing 4.4 manually. How can we change the region lock so in the future I receive OTA updates?
    You cant at&t has to do that and no you root and use odin official.tar files and manually flash it WARNING ALL DATA ON THE INTERNAL SD WILL BE LOST SO ROOT AND USE TITANIUM BACKUP TO BACKUP YOUR APPS AND USE THE CLOUD OR OPEN A FOLDER TO BACK UP EVERYTHING ELSE PICS TEXT YOU GET THE IDEA (NO ROOT REQUIRED FOR THESE) SMS BACKUP AND RESTORE AND CALL LOG BACKUP AND RESTORE

    must have unlocked boot loaders!!

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