problem in connecting my phone to pc

[saicrazy09]

i have at&t samsung galaxy s4 mobile model no:sgh-1337 ..when i connect my mobile to pc ,its getting charged up but its not able to show my mobile icon in my pc..how can i fix this problem and also how to update my phone because when i try to update it its showing that u r software is up to date but my software is 4.2.2...pls help me and provide me with a solution.....i also tried with samsung kies....its also not able to fix my problem

 

[Golfdriver97]

Welcome to the forums.
I would download and install updated Samsung Drivers. Restart the PC.
Also, you may want to try different cables or USB ports.

 

[RockoB8]

It could be driver issues like Golfdriver97 said. But there could be connection issues with your PC, your phone, the cord might not work properly. I've been there myself, I know how it feels. Try updating the drivers like Golf said, and if that doesn't work, try connecting to a different PC if possible.

 

[dpomerance]

There are two different kinds of cables. One is charge only and one is charge and usb. Make sure you are using the correct cable.