1. jcho17's Avatar
    Good afternoon/morning/evening,

    I have a galaxy s4 and the sound turns off, but the interesting thing is I switched it on. To get sound back I have to restart the device but after 5 minutes the sound is gone but in the notification bar it says sound is on. Can anyone help me solve this problem? Is this a hardware failure?
    04-25-2014 09:13 PM
  2. metle_geek's Avatar
    So your system/notification sound isn't working?? Do you have the speaker icon in the notification bar with a line through it??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Attached Thumbnails Galaxy s4 sound-1398537195423.jpg  
    04-26-2014 01:33 PM
  3. jcho17's Avatar
    I have it set to have the sound on meaning no vibrate no mute, just sound. But I don't have sound when it's set to sound. The only way I have to make it have sound is to restart it but then again after 5 minutes the same thing happens..it doesn't give me any sound.
    04-26-2014 02:45 PM
  4. metle_geek's Avatar
    That's odd

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-26-2014 06:23 PM
  5. jcho17's Avatar
    I know it's extremely odd...I've never experienced this..ever
    04-26-2014 09:26 PM
  6. metle_geek's Avatar
    Have you tryed to go to settings my device sound and looking at the individual volumes??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    Attached Thumbnails Galaxy s4 sound-1398643405051.jpg  
    04-27-2014 07:03 PM
  7. jcho17's Avatar
    Yeah I did all that, they are all on.
    04-28-2014 04:21 PM
  8. metle_geek's Avatar
    Did you download a new app and this started??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-29-2014 06:34 AM
  9. jcho17's Avatar
    I really don't know..I don't think it was an app...it just started to mute itself when I turned the sound on
    04-29-2014 03:09 PM
  10. metle_geek's Avatar
    Did you flash an ota??

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-29-2014 09:50 PM
  11. jcho17's Avatar
    What does that mean?
    04-30-2014 04:21 PM
  12. metle_geek's Avatar
    Ota over the air update did you get a kit kat update or a boot loader update?

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    04-30-2014 09:51 PM
  13. jcho17's Avatar
    No kitkat camewith my phone when I got it replaced because my old phone had a Camera issue
    05-03-2014 06:52 PM
  14. sheena813's Avatar
    Same here. Happened after the update this morning... Wtf?
    05-03-2014 07:30 PM
  15. metle_geek's Avatar
    Sounds like a bug have you tryed calling sansung?

    Sent from my SAMSUNG-SGH-I337 using AC Forums mobile app
    05-03-2014 08:12 PM
  16. jcho17's Avatar
    Same here. Happened after the update this morning... Wtf?
    If you go to your service provider...they will give you a new phone...I just got a replacement today because of the sound..
    05-04-2014 09:26 PM
  17. tanveer2's Avatar
    I have a very serious problem. Recently I have been flashing a lot of ROMs on my phone but I did not like any of the custom ROMs as there wasnt any good ones as I actually liked the apps that came with the stock ROM. So I decided to go back to stock ROM but i found it really hard to find the stock ROMs and after a while of searching I found a stock ROM where i have to flash with ODIN. The file came with four files which I had to flash with ODIN v3.09. It came with files that I had to put into the AP, BL, CP and CSC. I did that but then it failed, then retried without the BL because it kept making it fail and it flashed perfectly but then I noticed that there wasn't any sound what so ever. Any app that uses the speakers would crash, even trying to call someone. Even the microphone did not work. When i went onto S Voice it would say that another app was using the microphone when it wasnt and when i tried playing music it would say that file is not supported by the player and keep going to the next one when it was supported before the flash. So I got really worried and decided to go back to the google edition 4.4.2 ROM that i flashed before but now after I flashed that, there wasnt any sound even though there was sound on that ROM when i used it before. I dont know what i did wrong and what i can do to fix this problem or is it even repairable. I checked some other threads and they said to flash stock ROM with odin with the pit files it will work again but im not sure which stock rom should i flash or what to do exactly because i have flashed so many ROMs already and the problem still remains.
    05-25-2014 03:05 PM

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