12-02-2012 08:37 PM
58 123
tools
  1. ebauza's Avatar
    I downloaded and installed Kies mini on my pc. But, when I try to connect my phone, all I get is a "please connect phone" message. I've tried connecting the phone first and then starting Kies. And also starting Kies and then connecting my phone. Neither works. Please help.
    01-26-2012 11:05 AM
  2. crausch's Avatar
    Have you opened the menu at the top and selected "install driver"? Right now it probably does not know your phone is connected because it can't see it without the samsung drivers. After you install the drivers, you may need to reboot your computer. I have found that when I don't reboot, I keep getting the "unknown device" message. Once I reboot the computer, then launch Kies mini application and then connect phone it seems to work then.
    01-26-2012 11:20 AM
  3. yangstyle's Avatar
    Are you just attaching the phone to the USB cord or are you first putting the phone into download mode (by turning it off and then pressing and holding both volume buttons while plugging in the USB cable connected to the PC).

    Kies Mini didn't notice mine until I tried it in download mode. Hope this helps.
    01-26-2012 11:47 AM
  4. c00l0ne's Avatar
    no updates yet guys?
    01-26-2012 07:19 PM
  5. ebauza's Avatar
    It was the drivers. Thanks, craush.

    Now just waiting for the update.
    01-27-2012 06:13 AM
  6. JakeRoux's Avatar
    So if/when the Gingerbread update comes, will it require downloading via PC and Kies, or will it simply be over the air as previous updates have been?
    01-27-2012 10:00 AM
  7. yangstyle's Avatar
    So if/when the Gingerbread update comes, will it require downloading via PC and Kies, or will it simply be over the air as previous updates have been?
    I think the conventional thinking is that, since Samsung released Kies for the Infuse a week or so ago, the update will have to be done through your PC. Other than that, I don't think anyone knows anything...and ATT ain't talkin'.
    01-27-2012 10:03 AM
  8. Cranky's Avatar
    No update has been released yet. But as far as Kies Mini, run it in Administrator Mode.
    01-27-2012 03:23 PM
  9. SCjRqrQCnBQ19QoYCtdl's Avatar
    Have installed Kies Mini and loaded drivers.

    Recognizes phone but says "unregistered device"

    Anyone know if this is a problem? I have heard some say it is because phone is rooted, but others say it will read that way until the update is available?

    Running on 64 bit windows 7. Have also seen a few posts saying kies mini doesn't run correctly on 64 bit?

    Anyone know for sure?
    01-28-2012 10:04 AM
  10. c00l0ne's Avatar
    Have installed Kies Mini and loaded drivers.

    Recognizes phone but says "unregistered device"

    Anyone know if this is a problem? I have heard some say it is because phone is rooted, but others say it will read that way until the update is available?

    Running on 64 bit windows 7. Have also seen a few posts saying kies mini doesn't run correctly on 64 bit?

    Anyone know for sure?
    mines the same
    01-28-2012 03:05 PM
  11. yangstyle's Avatar
    I am running kids mini on windows 7 64-bit...works fine for me.
    01-28-2012 04:53 PM
  12. Userldatt's Avatar
    I have 64 bit Windows 7 and MiniKies seems to work fine up till now, although no updates have come through yet. The full version of Kies is not compatible which is a shame because it seems like a cool program.
    01-28-2012 08:39 PM
  13. InfuseSteps's Avatar
    Any one know how long it takes after u register.to reflect in kies mini?
    02-02-2012 04:30 AM
  14. ShortFuse321's Avatar
    Can someone help? Where do I download Kies Mini? I installed the original Kies months ago and it just updated itself to 2.xxx. I tried to connect my device and it says my device is not supported in version 2.xxxx.

    Any help pointing me in the right direction is appreciated!

    *******
    Update: Never mind, I found it. Still says that I'm unregistered. Have to wait I guess.
    *******
    02-02-2012 05:58 AM
  15. yangstyle's Avatar
    OK...I finally got the upgrade.

    I kept getting the unregistered thing, too. So, I set the device back to factory state with GTG's Ultimate Unbrick - Return to stock and then ran Kies Mini and connected the phone. The upgrade button was lit up and I am in the upgrade process now.

    BTW, it appears the GB firmware I was running was a beta released "unofficially" by Samsung and ATT. Anyway, that's what I think judging from the sequence of the build number.
    02-02-2012 10:34 AM
  16. txent's Avatar
    Any one know how long it takes after u register.to reflect in kies mini?
    I registered yesterday and was able to upgrade this morning.
    02-02-2012 05:06 PM
  17. Swagger_Wagon's Avatar
    A couple of you folks have mentioned "registering" your device before the upgrade occurs. How did you register? I don't seem that option available in Kies Mini. Thanks.
    02-02-2012 06:18 PM
  18. txent's Avatar
    A couple of you folks have mentioned "registering" your device before the upgrade occurs. How did you register? I don't seem that option available in Kies Mini. Thanks.
    Go to the Samsung website. Note that my experience was that the "Unregistered Device" didn't clear up right away after registration - it took overnight.
    02-02-2012 06:26 PM
  19. renim's Avatar
    OK...I finally got the upgrade.

    I kept getting the unregistered thing, too. So, I set the device back to factory state with GTG's Ultimate Unbrick - Return to stock and then ran Kies Mini and connected the phone. The upgrade button was lit up and I am in the upgrade process now.

    BTW, it appears the GB firmware I was running was a beta released "unofficially" by Samsung and ATT. Anyway, that's what I think judging from the sequence of the build number.
    This is what I did and the upgrade showed up right away. If you are on UCKH1 the upgrade may or may not show up right away. I dont know why thats the case but once I put UCKD5 the upgrade appeared instantly. I don't think it has anything to do with registering the device with Samsung. I have had mine registered since I got the infuse back in May and kies mini kept on telling me I had an unregistered device.
    02-02-2012 06:38 PM
  20. handsofdeath's Avatar
    I just updated my phone and it worked perfect. just follow these instruction from samsung. please read them all. there is a note near the bottom about the issue u are having.

    SAMSUNG
    02-02-2012 06:46 PM
  21. xolanir's Avatar
    It's really not necessary to register your device. You have to enable USB debugging mode (settings -->applications -->development -->check USB debugging) and also make sure you're on the kd5 version of froyo and that will enable kies mini to recognize your phone and upgrade the firmware to gingerbread. Hope this helps.
    02-02-2012 08:05 PM
  22. Rayjen426's Avatar
    This is all a joke. I like the phone, but really? I have spent most of my evening trying to get this to work. I was even told by samsung chat support that Kies does not work on 64 bit versions of windows, to try it on a 32 bit version of windows. Really? After another hour on an older 32 bit machine guess what. "Unregistered device". I like the phone, but this is stupid. I should not have to be a freakin tech guru to update the phone to what is now not even the newest version of android.
    mikesterr#AC likes this.
    02-02-2012 11:13 PM
  23. NavyVet420's Avatar
    How the hell do you get on KD5 version of Froyo? I have UCKH1 just after factory resetting. Since all the other methods didn't work according to this link SAMSUNG

    This is one of the ing things starting to **** me off about Android. Too many ing devices from each manufacturer and then they can ignore most of them and screw the public. Kies doesn't work like it says. I have installed, uninstalled, reinstalled. Still the same problem.

    I am in Kiesmode, Debugging is on.
    02-02-2012 11:43 PM
  24. snakeman4066's Avatar
    I have tried all the 'fixes' listed above... (THANX all...by the way)... I get to stage where Kies is open phone is connected... Phone shows screen with MTP Application at the top... a graphic representation of USB plug in mid page and below that CONNECTED and 5 blinking dots.... the Kies app on the computer open the window that has a dimmed out space showing UPDATE PHONE and next to it a bright space showing Kies info ready to come to the phone.... but the area where you can click on UPDATE PHONE remains dimmed out.... I have wasted 2 hours tonite trying to get this updated.....

    Wonder if an ATT store can update ??

    Thanx Snakeman...
    02-03-2012 12:14 AM
  25. youngzayiles's Avatar
    I have tried everything and the stupid phone isnt recognized.. This is a terrible way to update a phone. This is why I just went with the nexus.. Trying to do this for my girl and its a horrible experience...
    02-03-2012 02:09 AM
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