Hi, first time AC member here. Loving my Infuse, but I have a major problem with it. I want to see if any of you all have encountered this.
It seems that all my music and video files stop playing after a while. It gives a "file not supported" error when I try to open them, even though the format is MP3 for my music and MP4 for my videos. All the files are located on the external memory card (16 GB SanDisk, I can't tell what class it is, but it's the one sold at AT&T corporate retail locations) I do a simple reboot of the phone, and lo and behold, all the files work. Then the same problem occurs after a while, and a reboot gets it working again. The phone still recognizes the memory card even when the problem happens. Could it be a defective phone or bad memory card?
It seems that all my music and video files stop playing after a while. It gives a "file not supported" error when I try to open them, even though the format is MP3 for my music and MP4 for my videos. All the files are located on the external memory card (16 GB SanDisk, I can't tell what class it is, but it's the one sold at AT&T corporate retail locations) I do a simple reboot of the phone, and lo and behold, all the files work. Then the same problem occurs after a while, and a reboot gets it working again. The phone still recognizes the memory card even when the problem happens. Could it be a defective phone or bad memory card?