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- 03-14-2012, 05:46 PM
Thread Author #1
Question about damaged phone, insurance and sim card . . . .?
I damaged my phone, got wet, tried to dry it out for a day, called and have a replacement coming from Asurion. My old phone turns on now but doesn't recognize sim card. When I ordered the new phone, I opted without the sim card because I figured it was fine. If I get the replacement phone and the sim card doesn't work in it, can I just go to the AT&T store to get a new one? Does it cost anything? Thanks for any help! I'm new to AT&T
- 03-14-2012, 09:17 PM #2
Re: Question about damaged phone, insurance and sim card . . . .?
AT&T will give you a sim card for free, especially if you tell them your story. Could just be a problem with the old phone. Just because it turns on doesn't mean something else didn't fry.



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