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  1. Thread Author  Thread Author    #1  
    dhuff's Avatar

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    CyanogenMod 9

    Question Advice: Upgrade purchase & data plan

    I'm moving from an iPhone 3GS to an Android device on AT&T. Been assured by two, different AT&T cust svc reps via email that I will be grandfathered into my existing unlimited data plan as long as I upgrade to any smartphone.

    The issue is, I'd much rather purchase the upgrade from somewhere like Amazon Wireless vs. AT&T, since the price is quite a bit lower. But I've come across a few horror stories from people like me who were shoehorned into new data plans with the new device and spent a fair amount of time & frustration getting their old data plan back.

    Any advice for me ?
  2. #2  
    pazzo02's Avatar

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    Default Re: Advice: Upgrade purchase & data plan

    The problem with upgrading through a third party is that they may not be able to specify the unlimited data plan since it is no longer offered by AT&T. If you contact AT&T customer service immediately after upgrading and have them verify that you're keeping your unlimited data, you shouldn't have a problem. Other than having to deal with AT&T customer service, of course.
  3. #3  

    Default Re: Advice: Upgrade purchase & data plan

    i have also herd those horror stories about amazon some of them have been able to get there unlimited back by calling customer service with att. So if u decide to go amazon's route make sure to call. i personally went with best buy because they price match any local in-store price around there (meaning if att, walmart, target, or any other retailer have a cheaper price around you they will match it).
  4. Thread Author  Thread Author    #4  
    dhuff's Avatar

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    CyanogenMod 9

    Default Re: Advice: Upgrade purchase & data plan

    Ended up going with Amazon Wireless. No issues whatsoever. They gave me the full upgrade price on the handset I chose and let me keep my existing voice plan intact. Two thumbs up!

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