Question about upgrade status

**lsutigers03** · 01-31-2013, 11:47 AM

My fiancé and I are on a share plan. We started the plan at the beginning of October 2012 and I got an S3. About two weeks ago I went to Best Buy to use her upgrade for a Note 2. The guy at Best Buy said that my line was available for an upgrade. I told him that I had used it already and he said that it was probably just a bug and that it would probably fix itself. I just checked my status and it still tells me that I have an upgrade available. Has anyone experienced this? If so have you gone to AT&T to try and get another phone at the upgrade price?

**VDub2174** · 02-05-2013, 01:44 PM

Something like that happened to me when I was on Sprint. I got an upgrade and 6 months later the system showed I was available for another upgrade. I just went with it and upgraded. the guy at Best Buy was confused as to why it said I was available but everything went through just fine with the upgrade.

I would say go through BB and try to upgrade again. The worst they can say is "no" when you try to upgrade it.

**lsutigers03** · 02-05-2013, 02:04 PM

Originally Posted by VDub2174

Something like that happened to me when I was on Sprint. I got an upgrade and 6 months later the system showed I was available for another upgrade. I just went with it and upgraded. the guy at Best Buy was confused as to why it said I was available but everything went through just fine with the upgrade.

I would say go through BB and try to upgrade again. The worst they can say is "no" when you try to upgrade it.

I did that last night and everything worked out great. Good thing that upgrade showed up because yesterday I dropped and shattered her iphone 4.