Any changes on our bill after a contract ends?

[pseudoware]

My wife & I are on a FamilyTalk plan. We each have non-shared, unlimited data. When a contract on one of our lines ends, should anything in our monthly bill change? Is there a subsidy or any other fees taken on with the contract for which we should no longer be billed as a result of the contract ending? Should I call AT&T on anything?

Would anything else change when going from contact to monthly? Thanks for any help.

 

[Aquila]

No, you shouldn't see any changes as a result of the contract ending.

 

[pseudoware]

Thanks for the reply. I'm sure AT&T won't just hand me money at the end of a contract, but is there a possible adjustment I can have done by calling them?

I've seen people posting that all or part of the subsidized cost of a phone is somehow rolled into or hidden in the monthly payments for the duration of a contract. If that's the case, customers s/b entitled to some sort of adjustment when the contract is up.

Hopefully someone making these claims can chime in.

Sent from my Nexus 7 using Tapatalk 4

 

[joebloggs13]

I absolutely agree with you on that. I am sick and tired of large telecom companies gouging customers.

Sent from my SGH-I717M using AC Forums mobile app

 

[Aquila]

Thanks for the reply. I'm sure AT&T won't just hand me money at the end of a contract, but is there a possible adjustment I can have done by calling them?

I've seen people posting that all or part of the subsidized cost of a phone is somehow rolled into or hidden in the monthly payments for the duration of a contract. If that's the case, customers s/b entitled to some sort of adjustment when the contract is up.

Hopefully someone making these claims can chime in.

Sent from my Nexus 7 using Tapatalk 4

I understand, but AT&T doesn't currently do that. T-Mobile did lower their rates and charging for devices separately, but Verizon and AT&T's response was both to allow people to pay more for their devices without lowering the rates for service.

 

[pseudoware]

I'm thinking something can possibly be negotiated, especially for long time customers.

A long time but off-contract subscriber posted here that he turned down free and "discounted" phones if he signed a contract. Instead, he was able to negotiate a $240 credit in exchange for a new two-year commitment. Granted, it's not the same situation, and he ended up with a new contract, but I think it's worth it to scrutinize and ask the question.

Sent from my Nexus 7 using Tapatalk 4

 

[Aquila]

I'm thinking something can possibly be negotiated, especially for long time customers.

A long time but off-contract subscriber posted here that he turned down free and "discounted" phones if he signed a contract. Instead, he was able to negotiate a $240 credit in exchange for a new two-year commitment. Granted, it's not the same situation, and he ended up with a new contract, but I think it's worth it to scrutinize and ask the question.

Sent from my Nexus 7 using Tapatalk 4

Interesting. Much more profit in waiting for a $99 iPhone 5s sale and then ebaying it for $750 That ought to be the standard AT&T upgrade path. Buy iPhone with contract subsidy for dirt cheap, ebay it, buy a new Nexus 5, pocket $100-$300 extra (depending on ebay sale price) lol.

 

[pseudoware]

Yeah, he said the CS person even suggested he could flip the new phone, but I guess the customer wasn't interested in dealing with that.

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