1. pseudoware's Avatar
    My wife & I are on a FamilyTalk plan. We each have non-shared, unlimited data. When a contract on one of our lines ends, should anything in our monthly bill change? Is there a subsidy or any other fees taken on with the contract for which we should no longer be billed as a result of the contract ending? Should I call AT&T on anything?

    Would anything else change when going from contact to monthly? Thanks for any help.
    10-25-2013 09:19 PM
  2. Aquila's Avatar
    No, you shouldn't see any changes as a result of the contract ending.
    21stNow likes this.
    10-25-2013 09:35 PM
  3. pseudoware's Avatar
    Thanks for the reply. I'm sure AT&T won't just hand me money at the end of a contract, but is there a possible adjustment I can have done by calling them?

    I've seen people posting that all or part of the subsidized cost of a phone is somehow rolled into or hidden in the monthly payments for the duration of a contract. If that's the case, customers s/b entitled to some sort of adjustment when the contract is up.

    Hopefully someone making these claims can chime in.

    Sent from my Nexus 7 using Tapatalk 4
    10-26-2013 12:06 PM
  4. joebloggs13's Avatar
    I absolutely agree with you on that. I am sick and tired of large telecom companies gouging customers.

    Sent from my SGH-I717M using AC Forums mobile app
    10-26-2013 12:10 PM
  5. Aquila's Avatar
    Thanks for the reply. I'm sure AT&T won't just hand me money at the end of a contract, but is there a possible adjustment I can have done by calling them?

    I've seen people posting that all or part of the subsidized cost of a phone is somehow rolled into or hidden in the monthly payments for the duration of a contract. If that's the case, customers s/b entitled to some sort of adjustment when the contract is up.

    Hopefully someone making these claims can chime in.

    Sent from my Nexus 7 using Tapatalk 4
    I understand, but AT&T doesn't currently do that. T-Mobile did lower their rates and charging for devices separately, but Verizon and AT&T's response was both to allow people to pay more for their devices without lowering the rates for service.
    10-26-2013 01:01 PM
  6. pseudoware's Avatar
    I'm thinking something can possibly be negotiated, especially for long time customers.

    A long time but off-contract subscriber posted here that he turned down free and "discounted" phones if he signed a contract. Instead, he was able to negotiate a $240 credit in exchange for a new two-year commitment. Granted, it's not the same situation, and he ended up with a new contract, but I think it's worth it to scrutinize and ask the question.

    Sent from my Nexus 7 using Tapatalk 4
    Aquila likes this.
    10-26-2013 04:58 PM
  7. Aquila's Avatar
    I'm thinking something can possibly be negotiated, especially for long time customers.

    A long time but off-contract subscriber posted here that he turned down free and "discounted" phones if he signed a contract. Instead, he was able to negotiate a $240 credit in exchange for a new two-year commitment. Granted, it's not the same situation, and he ended up with a new contract, but I think it's worth it to scrutinize and ask the question.

    Sent from my Nexus 7 using Tapatalk 4

    Interesting. Much more profit in waiting for a $99 iPhone 5s sale and then ebaying it for $750 That ought to be the standard AT&T upgrade path. Buy iPhone with contract subsidy for dirt cheap, ebay it, buy a new Nexus 5, pocket $100-$300 extra (depending on ebay sale price) lol.
    10-26-2013 06:18 PM
  8. pseudoware's Avatar
    Yeah, he said the CS person even suggested he could flip the new phone, but I guess the customer wasn't interested in dealing with that.

    Sent from my Nexus 7 using Tapatalk 4
    10-26-2013 06:50 PM

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