erwaso
Well-known member
That's strange... did they say why?
I have two smartphones that are on a 2-yr contract (one is in about 9 months and the other is in 4 months) and they switched both phones and an iPad over to the new 10 GB shared plan for $140/mo. So, I'm paying an unsubsidized cell plan price for subsidized phones.
Corporate stores are worthless. The reps are paid to make money on the Next plan. I went through the customer care chat on the AT&T website and had no problems at all. Try that, if it still doesn't work then call in and demand it. They can definitely do it. One of my lines was upgraded in May, one in August, and the 3rd line was just added 3 months ago. My lines are all in 2 year agreements and I didn't do any upgrades yesterday via the Next plan nor do I plan to. I will buy all my phones from here on out from 3rd party sources such as Swappa, Ebay, Craigslist or the Google Play Store.
Just do it online at the site the OP linked. It's very easy. I did it for my coworker.
Sent from my T-Mobile Note 3 using AC Forums.
The kid just said i have to get 3 new phones on NEXT to do so and even pointed him to the link on his iPad. He didn't care . I'll try and call CS.