1. Holly Lodge's Avatar
    when downloading games from google play its giving me a server error and wont download the apps.
    the code reads; Error retrieving information from server. [RPC:S-5:AEC-0]

    Can anybody help me I am trying to set my sons tablet up ready for christmas day :/
    maroo pak likes this.
    12-07-2012 06:22 AM
  2. MobileMadness002's Avatar
    when downloading games from google play its giving me a server error and wont download the apps.
    the code reads; Error retrieving information from server. [RPC:S-5:AEC-0]

    Can anybody help me I am trying to set my sons tablet up ready for christmas day :/
    Located this thread. Might work for you.
    http://www.droid-life.com/2012/11/14...n-google-play/
    --/ snip /--
    Update: We love our community. After 30 seconds of this post going up, readers were pouring in with instructions on how to fix it:

    Simply remove the Google account, reboot, and then re-enter your Google account. Takes a couple of minutes, but fixes the issue instantly.
    --/ snip /--


    PS. I love how typing in the error into a Google search produced so many results almost as instantly as hitting the send button.
    Tim Box likes this.
    12-07-2012 06:51 AM
  3. Mushr00mau's Avatar
    have tried just about every fix i can find and NOTHING is fixing it , its pretty bad im tyring to set up tablets for the kids for xmas
    12-14-2012 05:59 AM
  4. Mike C12's Avatar
    This just worked for me after advice from tablet supplier

    Please follow the steps below to reset your Google Play Store:1) click Setting2) click Application or Apps3) click manage application4) then you will see downloaded, running, all, on SD card (Select All)5) Choose Google service framethen choose force stop,then choose clear dataAfter you clear all data, restart the Tablet.This will reset the Google Play Store and you can start downloading Apps as normal again
    Mike C12
    Linda MacCulloch likes this.
    12-28-2012 06:00 AM
  5. villafansjf's Avatar
    I found this video on you tube it sorted my problem out here's the link
    12-28-2012 01:46 PM
  6. lak1's Avatar
    Worked like a charm..............Thx o so much!!!
    03-20-2013 01:08 AM
  7. maroo pak's Avatar
    when downloading games from google play its giving me a server error and wont download the apps.
    the code reads; Error retrieving information from server. [RPC:S-5:AEC-0]

    Can anybody help me I am trying to set my sons tablet up ready for christmas day :/
    04-05-2013 04:40 PM
  8. Device Point's Avatar
    Hello,

    Server error depend on the server which you have access and sometimes that types of error happens because of the server.
    But For Solution Visit : Information About The Computer And Device Basic
    04-19-2013 05:39 AM
  9. parilove's Avatar
    cant update any apps from google play store
    05-05-2013 01:24 AM
  10. Piravinth Baskaran's Avatar
    Thanks man it worked form me like a charm.
    01-08-2014 02:06 PM
  11. umemakhan's Avatar
    when downloading games from google play its giving me a server error and wont download the apps.
    the code reads; Error retrieving information from server. [RPC:S-5:AEC-0]

    Can anybody help me I am trying to set my sons tablet up ready for christmas day :/
    10-19-2014 02:11 AM
  12. JamesRayden's Avatar
    Me too Please help
    11-21-2015 11:09 AM
  13. OnsIaught's Avatar
    when downloading games from google play its giving me a server error and wont download the apps.
    the code reads; Error retrieving information from server. [RPC:S-5:AEC-0]

    Can anybody help me I am trying to set my sons tablet up ready for christmas day :/
    This error occurs when there is conflicting current time information being reported by your device to the playstore. Your device is most likely set to a different time that what the playstore recognizes it should be reporting. Try manipulating your "Date and Time" settings in the settings interface section of you device. In short, put your time and to the correct one for your current location.
    12-26-2015 07:48 AM
  14. CakeRake's Avatar
    I had the same issue, thanks for the solution.
    12-26-2015 03:22 PM
  15. Wren Stimpy's Avatar
    This error occurs when there is conflicting current time information being reported by your device to the playstore. Your device is most likely set to a different time that what the playstore recognizes it should be reporting. Try manipulating your "Date and Time" settings in the settings interface section of you device. In short, put your time and to the correct one for your current location.
    Way wrong guess.

    Other way round: the server on Google's end is the one with the flaky time stamp, they will fix it.
    03-07-2016 03:30 PM

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