Error retrieving information from server.[RPC:S-5:AEC-0]

[christian dimayuga]

tnx!

 

[karst89]

Thank You Kori..it worked for me....

 

[Himanshukumar bhardwaj]

Dear Android O User if it is Error retrieving information from server.[RPC:S-5:AEC-0]
yours Mobile and Note ......
please Follow .. Setting > Google > removed account

then Login Gmail Account your Problem sort out...

 

[Matthew Porter1]

Re: Error retrieving information from server.[RPC:S-5:AEC-0] FIXED

can you help me and error

 

[lookinin]

:-* Follow Post #142 exactly. It will work.
Strangest thing, after upgrading to Jellybean 4.3 I could not get any apps to update. I was concerned about deleting my Google account, but since it's stored in the "cloud" it never really was deleted. Phew. So, as I said, follow the instructions on Post 142 and you should be golden. Thanks to the OP for taking the time to post the technique! Cheers.

 

[Mark Onichabor]

Nice... Worked for me.. Settings>>>accounts>>>google account>>>remove account and add again... Zappppp

 

[Anujgupta]

Thanks a lot. It works for me on nexus 7

 

[Syed Umair]

When iam trying to download games then getting above subject problem.
Please solve my problem .
Iam grait full to you..






Thanks
Umair.

 

[DanoNH]

On the Samsung Galaxy S3 that worked for me too!
First remove your Google account, go to Settings and scroll down to Accounts then select Google. At the top where it shows your e-mail address tap it then at the bottom of the page tap Remove account. Ignore all the dire warnings and follow it through until it's gone.
Now do the removal of the cache and data by going to Settings > Applications Manager >All and scroll down to Google Play Services. Tap this and Clear Cache, Clear Data and Force Stop.
Now go back one step and do the same for Google Play store, Clear Cache, Clear Data and Force Stop. Now do it for Google Services Framework too.
Go back to the main menu and select Add account then Existing account and sign in with your username (usually your e-mail address) and password and agree to all until the account is created.
Now reboot the phone and viola! There will be a prompt about accepting Google terms, location settings etc. just agree and suddenly all your apps will be back and updating good as new!

Many thanks to all who helped on this one!

As many others have already indicated, you HAVE to delete your Google account on the mobile device, and then add it back again. You should also clear the relevant cache and data mentioned in the above quoted post by Fenderblender. You'll be greeted with permission requests for various installed Google components afterwards, and updating should work flawlessly!

It's no big deal, and you should get all your apps, app data and sync settings back without issue.

 

[Suzie Burge]

You are a genius. Thanks!!!

 

[Rachel Savage1]

This is the only thing that worked for me.Thank you so much!

 

[lgh]

All these tips don't help plz help me I'm solo annoyed:'(

 

[jlewis622]

I tried everything. This one worked! Thank you!!!

 

[SAMyers]

Hi

Somewhere I am missing the "clear cache". I have found where I can stop the service.
thanks

 

[AmjadHussain]

Solution

Go to settings- Application manager- All tabs- " Google play services" and clear data as well as cache. and reboot ur device and launch Google play. It'll work
orelse
Go to Settings- Accounts- Delete ur existing account (dont wory it will remain in server) and close it.
then open Play Store and Settings- Add Account- Add your old existing account details and restart Play store,
to be assure just install any app...Iam sure any of that will work.

All the best...

 

[SAMyers]

I go settings. I see Apps, and chose it. I see three columns, downloaded, SD card, running. If I chose running, then I get an option to see cached. My only option with them is to stop. There are no options to clear cache. After deleting the gmail accounts, stopping anything google related (play store, maps, search, etc), I then turn off the phone, wait a minute and turn it back on. When I add my email account back in, google now tells me I do not have a device. I have tried this half a dozen times. At this point I have not added anything google since the last deleteing and turning off.

How I got to this spot. I've been using an iphone for awhile. I was feeling the need for a change, so I went back to my Motorola Atrix 2 yesterday. I updated the software. I hadn't tried to use Play Store yet. My account with Amazon apps does work. However, some apps I'd like to have are only on google.

thanks

 

[kiran s]

thanks a ton!!!
it worked!!!
unlink and re-linking the gmail account... worked for this prob!!!

 

[Text Messaging Guru]

this worked great on my old htc inspire because it wouldn't download apps. thanks sooooo very much for this post!! very helpful!!

This is the full post from the other site -

Go to "Settings"
Tap ?Applications?
Tap ?Manage Applications?
Select "All"
Scroll to and tap ?Google Play Store?
Tap ?Force Stop?, tap ?OK?, tap ?Clear data?, and tap "OK".
Tap the Back button to get back to the applications list.
Scroll to and tap ?Google Service Framework?
Tap ?Force Stop?, tap ?OK?, tap ?Clear data?, and tap "OK".
Now reboot (switch on & off) your device.

 

[John Moffat1]

This finally worked! Thanks for the straightforward instructions!

 

[nikhilvaidyamis]

Thanks it's work