04-16-2017 04:15 AM
379 ... 23456 ...
tools
  1. malapalayam's Avatar
    I am also having the same problem "Error retrieving information from server.[RPC:S-5:AEC-0]". Please help me to resolve the same.

    [email address removed]

    Thanks in advance.
    01-24-2013 08:57 AM
  2. sarg1526's Avatar
    Hey can anyone please help me i have just bought a android 4.0 7 tablet and play store was working fine to start with now i keep getting this message i have tryed the remove google account and but it bk in that works but for only a couple of downloads then it say the message again, is there anyway to solve this r will i have to take it back.
    lukas131 likes this.
    01-27-2013 10:58 AM
  3. Nancy Alexander's Avatar
    Ty so much for your help I had been trying to download for 2 days. Now the problem is saved Ty again!!!!
    01-27-2013 07:56 PM
  4. baaz sheikh's Avatar
    I have the answer to this problem. TELL ONE AND ALL TO SAVE XMAS
    SETTINGS
    APPS:AT TOP RIGHT GO TO ALL APPS THEN GO TO PLAY STORE AND CLEAR CACHE (NOT DATA)
    THEN FORCE STOP.
    COME OUT EVERYTHING TO THE HOME SCREEN.
    GO BACK INTO SETTINGS
    APPS
    ALL APPS:THEN GO TO THE APP UNDER PLAY STORE (CALLED MARKETPLACE SERVICES OR SOMETHING LIKE THAT) AND CLEAR DATA (NOT CACHE) THEN FORCE STOP.
    SWITCH OFF AND ON AND HEY PRESTO GET DOWNLOADING THOSE APPS.
    I got xtouch 7" tab and having the same issue even tried those steps for clearing cache and data but still the same
    Can any one help me with thiss.
    01-31-2013 03:34 PM
  5. maverick7526's Avatar
    I have tried everything. Still no dice. You would think Google would put a better emphasis on fixing a problem of this magnitude. I looked up this code on their support page somewhere, and it was reported back in November. The update to it said there is no known way to fix it...... YET. seriously WTF?!?!?!?


    **Update**

    After signing out of my Google account on the phone, and then signing back in and re syncing everything, that seemed to get it to work. All my updates are pushing and I am no longer getting that problem. Before you do that step make sure your last sync was recent or just sync before you sign out.
    Demy1 likes this.
    02-01-2013 05:37 AM
  6. JayTech's Avatar
    I was getting the exact same thing every time I tried downloading an app. I have the Tagital 7" Tablet. But I just followed the advice from a guy named JimTim? Something like that and he said to do this:
    Settings:
    Manage Apps:
    -All Apps
    -Play Store
    -Clear cache (NOT DATA)
    -Force Stop
    -Google Service Framework
    -Clear data (NOT CACHE)
    -Force Stop
    Shut off tablet
    Turn back on
    Then get to downloading!

    I paraphrased his words. Do those steps and it works I have apps now! Hope it works for you too!
    Mandeep Chadha likes this.
    02-02-2013 02:16 PM
  7. JayTech's Avatar
    Thank you so so so much!!!! You have no idea how frustrated I have been since I got my new tablet for my birthday! I rewrote your instructions for others and I apologize for typing your name wrong but thank you again so much for your advice!
    02-02-2013 02:21 PM
  8. sixella12's Avatar
    This is the full post from the other site -

    Go to "Settings"
    Tap Applications
    Tap Manage Applications
    Select "All"
    Scroll to and tap Google Play Store
    Tap Force Stop, tap OK, tap Clear data, and tap "OK".
    Tap the Back button to get back to the applications list.
    Scroll to and tap Google Service Framework
    Tap Force Stop, tap OK, tap Clear data, and tap "OK".
    Now reboot (switch on & off) your device.
    hi .. i followed this directions and everytime i open play store it says SERVER ERROR .. what should i do ? we just got it yesterday and now we can't download anything .. please help me
    02-03-2013 04:37 AM
  9. sdeora's Avatar
    Thanks for this. I faced the same problem on my Nexus 4 the first time I tried using Google Play. Followed this and the issue has been resolved.
    02-04-2013 09:00 AM
  10. yaman farooq's Avatar
    I am also having the same problem "Error retrieving information from server.[RPC:S-5:AEC-0]". Please help me to resolve the same.

    [email address removed]

    Thanks in advance.
    02-04-2013 12:32 PM
  11. Anna Guerrero's Avatar
    It worked! Thanks a lot!
    02-05-2013 06:40 AM
  12. took chhetri's Avatar
    A simple fix for thz issue z. Go to settings ---Accounts----select your google account and remove it re add it again now check again ur issue resolved
    02-06-2013 10:05 AM
  13. ShavonneandMarcus Auguste's Avatar
    I have followed the instructions many times over and it is not working! Boutto pull my hair out....what do I dO?
    02-08-2013 09:56 PM
  14. Andy Czarnecki's Avatar
    tysvm! i just got a galaxy S III, and i thought i was gonna hafta return it! ACE!! this worked perfect ty ty ty
    02-10-2013 11:22 PM
  15. saaim2606's Avatar
    Re: Error retrieving information from server.[RPC:S-5:AEC-0]
    THIS MESSAGE KEEPS APPEARING WHEN EVER I TRY TO DOWNLOAD.I TRIED YOUR STEPS BUT NO SUCESS
    02-12-2013 01:08 PM
  16. Riana Simms's Avatar
    I did the clear cache thing, now I keep having a server error when I open my google play.
    02-13-2013 04:49 AM
  17. Demy1's Avatar
    After the update on 4.2.2 i had the same error on play store. I could not update my installed applications and i had the same error while opening the play store.
    But i did what you suggested and it worked fine.I logged off from my google account, then logged in again and everything is fine!
    thank you all for your suggestions
    shontrashi and jlo8720 like this.
    02-13-2013 10:16 AM
  18. stirling's Avatar
    I had the same issue from trying to force the update. The clear data/cache blah blah didn't work. I had to delete my Google account from the tablet. I rebooted it and readded the same account, and that solved it.
    jlo8720 likes this.
    02-13-2013 03:01 PM
  19. rbalabama's Avatar
    What finally worked was to remove my accounts first
    Reboot
    Do these instructions
    Reboot
    02-13-2013 05:36 PM
  20. Amfufu's Avatar
    Thanks a lot for the tips, you guys are great.... have a nice day..
    02-14-2013 01:24 AM
  21. Alric Ostyn's Avatar
    I have the same problem too rpc s 5 aec.....plz help me to resolve this prob....I bought a new tablet and I can't download any games....plzz help me please...
    02-15-2013 11:45 PM
  22. Alric Ostyn 36's Avatar
    me too have the same problem Error retrieving information from server.[RPC:S-5:AEC-0]..its very hard for me to download any games..pls help me...!! tq..
    02-16-2013 11:30 PM
  23. Alric Ostyn 36's Avatar
    thank you guys......now i tab is better by hearing your advice...........
    02-16-2013 11:54 PM
  24. khye iann inot's Avatar
    how can fix the eror to the above tittle
    02-18-2013 10:11 AM
  25. andre Dixon1's Avatar
    thanks for the info it worked fine just when i was about to send this sh!t right back to where it came from thanks for the help
    02-19-2013 06:10 PM
379 ... 23456 ...

Similar Threads

  1. Retrieving Contacts from broken phone
    By arhgoofy in forum Motorola Droid
    Replies: 42
    Last Post: 04-03-2016, 11:13 PM
  2. Retrieving information from the internet
    By tomroberts89 in forum Android App Inventor
    Replies: 1
    Last Post: 05-26-2012, 06:38 PM
  3. Mail Question: Delete Mail from Server
    By valueman in forum AT&T Captivate
    Replies: 8
    Last Post: 01-01-2012, 09:27 PM
  4. Email app that will delete mail from server?
    By razorwire in forum Android Apps
    Replies: 4
    Last Post: 08-18-2010, 07:35 PM
  5. Replies: 0
    Last Post: 11-16-2009, 04:00 PM
LINK TO POST COPIED TO CLIPBOARD