Error retrieving information from server.[RPC:S-5:AEC-0]

[Randoll Revers]

I tried many things but nothing worked until I decided to clear the data for the "google account manager" that's all I had to do -- so many mentioned to delete the account and recreate the account which is kinda scary.

Go to Settings → Apps → ALL → Google Account Manager → Clear Data.

Reboot device.

Done.

It worked for my Nexus 7 (Android 4.2.2). Received 17 updates .

 

[Nuran Tareq]

Please there is no help up till now I followed all the instructions from clearing data cache removing Google account still cant open it

 

[jamie66]

I tried all this and It still won't work help

 

[Paul Gartland]

worked like a charm, thank you

 

[sally_ann_w]

used this one both of my kids tablets and it worked!!

I AM SOOOOO GRATEFUL! this was my last attempt at getting them to work!!

Thank you to jim as your advice was spot on

I have the answer to this problem. TELL ONE AND ALL TO SAVE XMAS
SETTINGS
APPS:AT TOP RIGHT GO TO ALL APPS THEN GO TO PLAY STORE AND CLEAR CACHE (NOT DATA)
THEN FORCE STOP.
COME OUT EVERYTHING TO THE HOME SCREEN.
GO BACK INTO SETTINGS
APPS
ALL APPS:THEN GO TO THE APP UNDER PLAY STORE (CALLED MARKETPLACE SERVICES OR SOMETHING LIKE THAT) AND CLEAR DATA (NOT CACHE) THEN FORCE STOP.
SWITCH OFF AND ON AND HEY PRESTO GET DOWNLOADING THOSE APPS.

this was spot on and fixed my problems!

 

[tatatogo]

hey this really worked thank u very much

 

[39hugs]

"Error retrieving information from server.[RPC:S-5:AEC-0]".

Still stuck with this and cant find some of the settings options discussed here and seem totally stuck....
my only encouragement is that 'some' others seems to have found their way somehow...

struggling on without ability to downloads apps.......... off to apple at this rate!



didn't work for me, at last found a google play store but cahe and data clearing didn't help

playstore and framework data/ cache cleared and no luck so far...

disheartening.... android do you wonder why apple (not any kind of immaculate auto answer either) sells better than you?

GRrrrrr....

I may be a clutz, I can't find a way of unloading or removing my gmail account so as to reload it... GRRRRRR

didn't work for me, at last found google play store but cache and data clearing didn't help



playstore and framework data/ cache cleared and no luck so far...

disheartening.... GRrrrrr....




I must be a clutz, I can't find a way of unloading or removing my gmail account so as to reload it... GRRRRRR

HELP!!!!!!!

WELL just retried a download instead of cancelling my google acount and reinstalling it (nice to have avoided that) and its now working: Thanks guys and gals, what a miserable few hours.... without you it'd've been unbearable....

Have a virtual hug each

 

[birdyj]

Simply clearing the cache and data did not help me. However, Rremoving my google account and re-adding it worked. Thanks!

 

[Dov Eilon]

Hi all.


I have the same problem here and until now nothing really worked out.

I discovered that if you are installing your apps from the google play website the apps are installing on your device, strange isn't it ?
I really would like to see an explanation by google.

Tomorrow I will get a new iPad Mini , kind of sad , but no options left.

 

[Chirag Shah2]

1: Settings 2. applications 3: manage applicaations 4: All 5: Scroll down to Google Play store 6 Clear cashe (NOT DATA) 7: Force Stop 8: Back out to Home Page 9:Follow steps 1 thru 4 10: scroll down to Google Framework 11: Clear Data (NOT CACHE) 12: Force Stop 13: Reboot Device

Thanks
My problem got resolved.

 

[ANIL Bhalla]

STEP-1
Enter into SETTINGS select " Apps'' & All
STEP-2
select google services Framework
STEP-3
Clear data
STEP-4
Force stop
now enter Apps PLay store and enjoy downloading from play store.

 

[elis regina]

Eu fiz o que foi aconselhado e deu certo!!!: : D

 

[Manoj Davda]

thanks mr anil bhalla

 

[chintamani]

hey
when i downlode some apps my mobail wrote fro me which is title .plz let me know how can downlode app/

 

[aliasghar05]

Please Help ; Iam getting an Error retrieving information from server.[RPC:S-5:AEC-0] though I have tried several time deleting Google account and adding again but still error is coming.
Tablet eKlasse Spark 7 inch 4Gb Tablet
Description: ,Extended TF Card; Camera - Front camera; Speaker support - Microphone built-in; Wi-Fi - Built-in; 3G Module - Support External USB port 3G card, Power - DC in DC 5V/2A; Power supply type - Adapter; Battery - Polymer, 3.7v, 2500mAH; Input/Output - DC in, Earphone, TF CardRead Slot, MINI USB 2.0 ports;

 

[Saravana Kumar2]

these method is wroking ..

thank you so much............

 

[Kulwinder Singh Singh]

Tablet name bsnl penta is701cs

 

[MaNature]

I tried everything on this thread except clearing the data in the google play app (only did cache as too many people had issue from clearing the data), even hoped it would work to just clear the data in google account manager app, but the only thing that did work for me was: settings, accounts, google, select your account, remove account, then settings, accounts, add account, follow prompt to add your existing account, rebooted to make sure and voila! Tried everything else multiple times because the idea of removing the google account freaked me out, but it couldn't have been easier, no worries, no issues. Hope it is just as easy for you!

 

[Innocent Safi]

Same

problem anybody help.me

 

[Misscrazy8]

I dont have google framework on my phone. I have google play services though.