Big X on notification bar.

[schlepprock]

Hey gang, I just acquired a Note20 Ultra 5G on Wednesday.
At first it seemed wonky at times but I figured it was settling.
Today while out and about I lost all signal like five different times. The lady at the local Verizon store said the last update Samsung pushed out messed up part of the 5g, and that I have to download an app that disables 5g and use only 4g/LTE. WTF??
Anyone else seeing this?
Thanks

 

[mustang7757]

You try rebooting the device or reset network in settings?

 

[schlepprock]

You try rebooting the device or reset network in settings?

Yeah,several times.
I went ahead and returned it and got a new one since was still within the 14 day return policy.
Setting it up now so I won't know more till tomorrow.

 

[mustang7757]

Yeah,several times.
I went ahead and returned it and got a new one since was still within the 14 day return policy.
Setting it up now so I won't know more till tomorrow.

Ok hopefully everything good with this one

 

[schlepprock]

Just an update to this thread.

I got a replacement Note 20 ultra from Verizon, it does the same thing.

Using the Samsung app I switched it to use only 4g/LTE and I'm still losing service randomly. I'm losing service/signal at places that I KNOW I had service with my Note 9.

Im wondering if the S21 ultra has the same issue.

Verizon says it's a Samsung thing, and they say Samsung says it's a Verizon thing.

They say hopefully a future update will fix it but who knows?

I'm still within my 30 day trade in period and I'm thinking of trying the S21 but a Verizon store told me they have the same issue.

Anyone have any thoughts on the S21?

 

[Bosbouer]

I've found the note 20 ultra 5G very stable on the Vodacom network in South Africa provided that I turn off the 5G option in network connection settings