How to unlock a S10 with a broken screen

vuko125

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Jul 1, 2023
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Hi
As per title, the screen in not turning on and does not appear to respond to touch, I tried SDK but the device is unauthorised so I couldn't do it that way. The remote unlock is off. I tried plugging it to a monitor via an adapter but I get a grey screen with padlock and when I connect a mouse to it no cursor appears. I have a lot of pictures and videos on internal storage that I really don't want to lose so any suggestions would be very appreciated
 

unique9876

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Apr 26, 2022
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Connect your phone to a computer and use software like Samsung Find My Mobile to unlock and access data.
If you have enabled USB debugging previously, you might try ADB commands on a computer.