Complete disaster and possibly the final edict in a long list of issues since purchasing the Galaxy S3 (US Celluar)
Ordinarily I do not take the time to submit reviews, I am of the opinion that products are what they are, none are flawless and none will ever live up to the advertisements or the false reviews generated for the purpose of enhancing sales, however?
I upgraded from a Samsung Galaxy S to a Galaxy S3 in mid November 2012, it was of course after the 15 days I noticed some issues, I live in a rural area and the first two weeks reception was fine, then suddenly I have to go outside my house to actually make or receive a call, I was then told by a US Cellular engineer that the reception on the S3 is not as good as the Galaxy S that I had, and I should have been told that by the people that sold me the phone (they said it would be remarkably better) and in fact all smart phones have less reception than their predecessors, this is common knowledge that the assumption being there are more towers and therefore reception is no longer an issue, try again, my reception is zero.
And then unbeknown to me, because a failed email symbol (an envelope) is the same as a message symbol, one of my email accounts is not sending emails, of course this one is my business account, I have three email accounts, the standard gmail, and then two accounts that I have used on previous us cellular phones.
One works fine (Mediacom) receives and send from the phone, but the second one (work account) Iowatelecom, now windstream, receives but will not send.
I spent 20 minutes on a land line with the company I bought the phone from, they said call the ISP
I spent 20 minutes on a land line with the ISP they confirmed the settings were correct and I should call Samsung
I spent 20 minutes on a land line with Samsung, they gave up and said install a third party software
I spent 134 minutes on a land line with US Cellular and they of course continued to tell me my setting were wrong and we tried a dozen variations, I cross checked all of the settings with the ISP, the phone takes the settings, actuates the account, still receives but all attempt to send receive a fail message.
USC opened a resolution ticket?
So, I called the ISP again, they advised that I remove the account and then add the account again, it added the account flawlessly including all of the correct settings automatically, reconfirmed the password and all other settings.
Still same problem, on account (Mediacom) works both ways, the other (Windstream) receives but will not send.
Then yesterday December 26, 2012 I receive the famous jellybean update, now my wallpaper (my pictures) are all washed out like they were taken with a 1 megapixel camera (actually Canon EOS 40D), I removed the picture and reloaded the one and set it, and tried several others and all the same result, like a diminished video driver, quality is really poor.
So I called US Cellular, they advised that I had a bad upgrade (I used my Wi-Fi connection, Mediacom hard line 30/3 phone literally 12 inches from the modem) and sent me to the Samsung site and I downloaded the jellybean upgrade and installed it, no difference, I asked if I could uninstall the upgrade, stated not possible it is a one way ticket.
Also I had to install all new drivers on my PC because the new Jelly Bean update did not contain the Auto-Driver updates via USB connection function.
And now when I hook up the phone via USB cable and try to copy pictures, I no longer see the pictures in windows 7 picture viewer regardless of how I set the view, large icons, very large icons, etc, they all look like the default icon unless I actually open the photo.
So I now have a cell phone on a business account that has no reception at home, I cannot send emails from my business account, and my screen display looks like a cartoon when it is a 3.6 Mb hi-Res photo.
So my advice is, if US Cellular is your provider, and you are in a rural area.
Switch providers and get anything except a Samsung phone.
And more importantly, can we get the beta testers / software update designers to include all input from the community, for every update we receive we seem to loose functions that others found useful, or in my case extremely important.