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Re: Serious bluetooth issues
I have had 7 count them 7 Samsung Charge phones.
Here's the root of the problem(s)........ Operating System Updates.
My phone worked FLAWLESSLY until the first firmware update was sent to the phone. Since then EVERY SINGLE CHARGE has had issues. The most recent is an update sent at the end of April 2012.
The newest problem..... Bluetooth is roached. IF I am on a call and enter the car the phone pairs to my Kenwood DNX6960 as normal, BUT I can hear the caller and they cant hear me. I am forced to use speakerphone in order for them to hear me. The same is true if I am in the car and make or receive a call. While in car Bluetooth works BUT when you try to exit the car the caller cannot hear me if I switch to the handset. ONLY speakerphone works to continue the call after exiting the vehicle. This is the most annoying thing ever considering it worked flawlessly BEFORE the firmware update took place. I am livid with Verizon.
I have 2 Charges here right now. Both of which do this. I hard reset the phone and it worked until I turned the car off and the phone unpaired. It's ridiculous.
There are KNOWN issues with firmware updates being sent to the Samsung model phones. They work 100% FLAWLESS with the Operating System the phone shipped with. As soon as you do an over the air update EXPECT PROBLEMS.
Another problem which is still not fixed since firmware update 1 is the camera. If you take pics with flash on the phone locks up and you're forced to pull the battery to get the phone back on. I tell you this is sick and pathetic that WE the customer does nothing wrong at all and have to suffer because Samsung, Droid, and Verizon can't get on the same page.
The easiest fix in the world is for Verizon to include these options on a firmware update installation..... IGNORE PERMANENTLY option, AND a ROLLBACK option, of which neither is in existence.
I have tested this thoroughly with Samsung and Verizon. The problems all stem from the Firmware updates.