1. rboetger's Avatar
    I have been using K-9 mail on my Droid Charge. I can't open attachments. I hit the button to download a jpeg and all I get is a black screen. I sent the same attachment to my GMail account and the built in Mail program and they both can open the attachment.
    Do I have an incorect setting? Any ideas how to fix this?

    Thanks
    Ron
    11-21-2011 10:08 AM
  2. kraisydave's Avatar
    I have been using K-9 mail on my Droid Charge. I can't open attachments. I hit the button to download a jpeg and all I get is a black screen. I sent the same attachment to my GMail account and the built in Mail program and they both can open the attachment.
    Do I have an incorect setting? Any ideas how to fix this?

    Thanks
    Ron
    Ron,

    Under the Gmail app settings is an option to turn on "show pictures". Try turning that on and see what happens. If you have not yet, I would suggest trying other jpegs or file types. I will look for more settings options. Sorry, as I am not familiar with K-9 just from a lack of use.

    Dave

    kraisydave's Channel - YouTube

    Twitter @kraisydave

    Android, Tech, HDR Photos

    Everyone deserves to get the most out of their phone!
    Terrigno likes this.
    11-22-2011 01:09 AM
  3. rboetger's Avatar
    Thanks for getting back to me! I have sent the same attachment to my Gmail account and I am able to opem the jpeg in the Gmail app on the charge. The included mail app can also open and show the jpeg. I have tried to open other jpegs and K-9 just shows a black screen.
    11-23-2011 05:30 AM
  4. ellisz's Avatar
    I have opened up pdf's with k9 with no problems.

    edit: Just sent myself a jpg and it opened with no problems as well. Is you phone stock or do you have a Rom on it? Not sure there is a setting that I changed but I have been using K9 for over a year on different phones and different roms. Always worked.
    11-23-2011 04:54 PM
  5. rboetger's Avatar
    The phone is stock. Idon't know what a Rom is.
    11-23-2011 10:43 PM
  6. kraisydave's Avatar
    The phone is stock. Idon't know what a Rom is.
    I keep looking and have not found a perfect fix yet.

    A couple more questions... do you get a chance to tell the phone what you want to open the file with? I bet K-9 mail just doe not know what software to use.

    And is K-9 Mail keeping the attachment in its original format? If you forward the email from K-9 back to gmail is the attachment the same?

    Dave
    11-25-2011 08:22 AM
  7. rboetger's Avatar
    I went to test again and now it works! This phone is so hit or miss it is unbelievable! No consistancy
    11-25-2011 05:45 PM
  8. flyt100's Avatar
    Have you downloaded the full email before trying to open the attachment?
    11-25-2011 05:47 PM
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