According to Verizon's Tier 2 support, they can detect if your phone is rooted when you allow them to remotely access the phone.
Basically, they have to initiate the process, you give them permission and enter a password they give you which allows them to connect for that session. Whenever they connect to other "personal" parts of your phone, you're supposed to be given another password to enter into your phone to give their system permission to navigate through it.
According to them, they can see everything you can see on your phone, when given permission, and this includes rooting.
This is nothing more than a public service announcement from your local division of paranoia and delusion. Had this been a real emergency, you would have been asked to pull the battery out of your phone, dip it into a tempura batter, and deep fry it until golden brown.
SuD
Basically, they have to initiate the process, you give them permission and enter a password they give you which allows them to connect for that session. Whenever they connect to other "personal" parts of your phone, you're supposed to be given another password to enter into your phone to give their system permission to navigate through it.
According to them, they can see everything you can see on your phone, when given permission, and this includes rooting.
This is nothing more than a public service announcement from your local division of paranoia and delusion. Had this been a real emergency, you would have been asked to pull the battery out of your phone, dip it into a tempura batter, and deep fry it until golden brown.
SuD