I bought a Verizon Samsung Charge last Thursday and am coming from a BlackBerry Storm 9530. I have been very disappoint with the reception Ive been receiving at time unable to receive data and the signal meter shows nothing although Im still able to send and receive calls. Im wondering if there is any way to improve this?
- 06-06-2011, 11:03 AM #2
Welcome to the club. I had a serious issue when going from 4G down to 3G where I got zero connectivity and an error message popping up. Verizon fixed that in my area, but I still get very poor 3G reception in the same areas my wife's Verizon IPhone has no issues.
I think these 4G phones have very poor 3G sensitivity. Not good at all. Keep in mind too that the data connectivity is entirely different than making & receiving phones calls. I guess we should be thankful for that.
- 06-06-2011, 11:49 AM #3
- 74 Posts
- HumbleComb 1.5/PPJ OC
I live in the woods in a 3g area and I have found that the charge has better 3g than my storm 2 did. The storm would constantly drop calls and have voice issues but so far the charge hasn't dropped a call and the call quality is far better.
I have yet to see the data issue but I work and live in a 3g area.
- 06-06-2011, 02:48 PM #4
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- 06-06-2011, 08:09 PM #7
- 06-06-2011, 10:19 PM #8
- 06-07-2011, 09:10 AM #9
Got my wife and myself a Charge over the weekend. I live in a a 3G / 4G low signal area (2 bars with Droid, 1 bar with Charge).. Coming from Moto Droids, we had no problems making calls or downloading 3G data from the house (slow data but data none the less), but the Charges apparently don't have as good a radio as the droids had. Both Charges drop in and out of the data network (3G or 4G) and we can't consistently make calls without getting the network error popup. Kind of frustrating, phones work GREAT if the signal level is decent close to town, but screwed if not... Have to keep putting it in/out airplane mode to get 4G back (or the network in general). Heck, my kids HTC Ozone windows phone picks up better than these things do.. Being in the public safety sector, its hard to beat a Motorola transceiver I guess..
- 06-07-2011, 11:50 AM #10
Wow, guess this is wide spread. I have spent two months going from phone to phone. I think it is verizon...but could be wrong. I wonder if it is their software that communicates with the hardware. Thunderbolt dropped calls and rebooted when the signal was bad. Bb bold rebooted every two days but great phone. Now I have had two charges and the first was horrible. I couldn't txt when I got the phone...messages failed to send. Now I stay on wifi all day so it isn't as bad, but will I continue to be ok? I would rather use wifi and not pay for data if it isnt reliable.
Sent from my SCH-I510 using Tapatalk
- 06-07-2011, 01:46 PM #11
The network may have something to do with it but the phone(s) must be at fault to some degree. I have a 3G data card also, 2 Env 3's and a HTZ Ozone running on the 3G network with no problem with data or calls (other than slow as crap). The Charges are the only ones acting flakly on the 3G and 4G network.. I don't know. When the signal is decent 2+ bars, they are SMOKING fast.. they just do not seem to be able to 'capture' the RF as well as my other phones do...
- 06-07-2011, 03:15 PM #12
- 46 Posts
- EE4 AB v5 / Voodoo PB&J
I have recently noticed similar problems. My OG Droids had no issues with data at my house (well, maybe rarely I should say), but there are times when my Charge shows the 3G icon with a D under it, but won't actually pull any data. It really only happens at my house and I find myself switching to wifi when I really shouldn't have to. Unfortunate, but it seems like it must be the radio in the phone at this point.
- 06-07-2011, 07:00 PM #13
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- 06-07-2011, 09:24 PM #15
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- 06-07-2011, 09:33 PM #17
i have no problems going from 4g to 3g and back. it's probably the area you are in, or a 3rd party app. i had these issues the first week i had the phone, but when i uninstalled an app (can't remember the name, but it had something to do with memory i think), the problems went away.
- 06-07-2011, 09:36 PM #18
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- 06-08-2011, 09:59 AM #22
I am still at ED1, (didn't let them do it on mine) my wife's is ED2 (just to see any diff). I have installed NO apps other than speedtest, no mail or anything setup. Same symptoms on both... Actually yesterday, I had the 4LTE symbol displayed with a circle with a line through it next to it instead of the signal bars. Still got data though speedtest, but could not make a telephone call..???... had to airplane mode it to get the display / network back right...
I had a coworker go from a DroidX to a Charge, he said his signal level seems to be lower also.. O well, its a great phone if it can stay connected to the network...
- 06-09-2011, 08:52 AM #23