07-01-2013 12:09 PM
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  1. brandonx1000's Avatar
    Yes!

    That was exactly how mine looked. At least your Verizon manager didn't hesitate to give you an exchange, my rep was trying to pin the $35 restock on me hah.
    That is absolutely a defect, take it back and exchange it. Like for like should not prompt a restock fee.
    12-02-2012 08:24 AM
  2. italiiano's Avatar
    I had the exact same thing on my phone. I thought it was out of the box because I noticed it right away, but I had the same holster case on already so that may have been a problem. I took it back the first thing the next morning and they exchanged it with no fee.
    12-02-2012 10:28 AM
  3. jfoofoo's Avatar
    I don't have a case like you speaking to, Does it have any Metal / Magnet involved? I suspect the clip must have some, my thoughts are along the lines (from when it comes/goes per above post) that there's some form of resonance between the screen digitizer (the screen isn't just glass.. ) and the case.. Are the screen on when you holster it? or off ?
    Case and the holster are both soft plastic type material. There are no metal or magnet I can see, the case is snug but aren't they suppose to be? I didn't like the holster on how I have to slide and push it in sometimes a bit of force is applied when try to remove it from the holster. I much prefer the Seidio's spring clip type holster. The screen is normally off when I slide it back into the holster but I am sure there are a couple of time I pushed the power button when try to slide the phone back in. Regardless, I have ordered an Otterbox commuter and a leather pouch with belt clip to just to be safe.
    12-02-2012 11:36 AM
  4. TriangleZ's Avatar
    Same boat as you buddy. I had a Seidio clip on my first incredible and this Verizon holster is too tight and some force and awkward movements are needed to take the phone out. I am waiting for the Seidio case and clip whenever that comes out. For the time being, I must be very, very gentle with this Verizon holster as it seems a lot of people who have this blue dot damage, has the Verizon case and holster.
    12-02-2012 02:37 PM
  5. ericsc00's Avatar
    Happy to report, got the replacement phone and no blue dot - yet.....
    12-05-2012 03:08 PM
  6. spinkick's Avatar
    Same boat as you buddy. I had a Seidio clip on my first incredible and this Verizon holster is too tight and some force and awkward movements are needed to take the phone out. I am waiting for the Seidio case and clip whenever that comes out. For the time being, I must be very, very gentle with this Verizon holster as it seems a lot of people who have this blue dot damage, has the Verizon case and holster.
    Same issue here, blue dot, Verizon's case and holster
    01-04-2013 11:20 PM
  7. johnnyshinta's Avatar
    I have the Verizon shell holster case and don't see the blue dot. I only use the shell. I don't like the holster. In a thread about different cases for the DNA cases 1 person using a cruzerlite tpu case experienced the Blue dot and another person that isn't using a case had the issue. Not sure it's strictly caused by the case.
    02-06-2013 10:23 AM
  8. droidman2177's Avatar
    It's not or everyone that had this issue would of had the vzw holster case! I had this on my first phone and it was bareback. I swapped it for a refurb asnd so far,knock on wood, it i flawless. Go exchange it, cause this is a defect for sure. One that will drive a lot of us insane to see it on a daily basis!
    02-07-2013 08:01 AM
  9. Clarissa Duhh's Avatar
    Actually, it may not have even been your phone causing the problem. I just recently bought a new case for my phone and soon after a bluish dot appeared on my screen, after experimenting with it, I realized that when I took of the case and left it alone for a while the blue dot would disappear. I bought a new case and the blue dot has yet to return.
    06-26-2013 09:05 PM
  10. sMt73's Avatar
    Have the same spot as well when I have my Nilkin case on there. Take it off, it goes bye bye. Put it on, it comes back. I have found if I am using a TPU case, it does not come back FWIW.
    06-27-2013 05:28 PM
  11. karn101's Avatar
    The blue dot is due to the Verizon shell case. Take it off, the dot goes away. It's too tight and putting too much pressure. I had the same issue. Went with the Seido Active case.
    07-01-2013 12:09 PM
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