Got a Droid DNA on Black Friday (no deal besides $50 NE2 credit, just happoened to be Black Friday when I bought it). I upgraded from my 2-year-old Motorola Droid X, which had fallen in a stream 4 months ago and was misbehaving something fierce.
I love this phone. Everything about it - the snappiness, the 4G, the screen, the camera - everything. Except the Bluetooth phone call audio.
I have a Pioneer 8000BT head unit in my car, and it produced flawless call quality with the Droid X. There's no firmware upgrade I can find for the Pioneer, so I just deleted the old phone and paired the DNA. The bluetooth audio plays though the car speakers, and there's a mic on my driver's side pillar.
The call quality is HORRIBLE with the DNA. On my end, it's very hard to understand the other party because the audio is very garbled. Almost as though it's over-modulated. I turned down the Bluetooth audio volume on the phone all the way , and boosted through the car stereo - no difference. Also, the people I'm talking to have said my quality has diminished since the new phone - they can instantly tell I'm "in the car" (whereas it wasn't as apparent with the X). They say there's a lot of background noise and that I'm garbled too. It doesn't matter if I'm calling a landline or another cell phone - same problem.
As far as regular calls - I saw a thread here say almost the same thing - some people I've talked to say I'm garbled, or that my voice is fading in and out. Holding the phone directly to my face seems to work a little better - but if you can't just raise your shoulder to hold the phone hands-free and still be heard, what's the point?
By the way - Bluetooth audio - Pandora streaming and GPS voice - seem to be fine - it's just the phone calls that sound like garbage.
Has anyone else had any issues with this - either in the car (or maybe a headset), or with regular calls?
Any advice? Should I try to get a new one from Verizon?
Any help would be greatly appreciated, and if you have any questions about the phone, don't hesitate to ask.
Thanks, Steve
I love this phone. Everything about it - the snappiness, the 4G, the screen, the camera - everything. Except the Bluetooth phone call audio.
I have a Pioneer 8000BT head unit in my car, and it produced flawless call quality with the Droid X. There's no firmware upgrade I can find for the Pioneer, so I just deleted the old phone and paired the DNA. The bluetooth audio plays though the car speakers, and there's a mic on my driver's side pillar.
The call quality is HORRIBLE with the DNA. On my end, it's very hard to understand the other party because the audio is very garbled. Almost as though it's over-modulated. I turned down the Bluetooth audio volume on the phone all the way , and boosted through the car stereo - no difference. Also, the people I'm talking to have said my quality has diminished since the new phone - they can instantly tell I'm "in the car" (whereas it wasn't as apparent with the X). They say there's a lot of background noise and that I'm garbled too. It doesn't matter if I'm calling a landline or another cell phone - same problem.
As far as regular calls - I saw a thread here say almost the same thing - some people I've talked to say I'm garbled, or that my voice is fading in and out. Holding the phone directly to my face seems to work a little better - but if you can't just raise your shoulder to hold the phone hands-free and still be heard, what's the point?
By the way - Bluetooth audio - Pandora streaming and GPS voice - seem to be fine - it's just the phone calls that sound like garbage.
Has anyone else had any issues with this - either in the car (or maybe a headset), or with regular calls?
Any advice? Should I try to get a new one from Verizon?
Any help would be greatly appreciated, and if you have any questions about the phone, don't hesitate to ask.
Thanks, Steve