1. 1dtb's Avatar
    I am having a issue with syncing to my mac or my PC. Keep getting this messageClick image for larger version. 

Name:	uploadfromtaptalk1355675697238.jpg 
Views:	38 
Size:	76.3 KB 
ID:	51341

    I have changed settings and no luck. Mainly trying to load a movie and but may not have it converted to MP4 IS this necessary. Thanks

    Sent from my HTC6435LVW using Tapatalk 2
    12-16-2012 10:38 AM
  2. DroidXcon's Avatar
    I am having a issue with syncing to my mac or my PC. Keep getting this messageClick image for larger version. 

Name:	uploadfromtaptalk1355675697238.jpg 
Views:	38 
Size:	76.3 KB 
ID:	51341

    I have changed settings and no luck. Mainly trying to load a movie and but may not have it converted to MP4 IS this necessary. Thanks

    Sent from my HTC6435LVW using Tapatalk 2
    Sorry if this seems obvious but did you install htc sync like it asks?

    From my Galaxy Note 2 via Tapatalk
    12-16-2012 10:46 AM
  3. 1dtb's Avatar
    Yes I have installed the latest version. HTC sync manager connects. A short while later this appears.

    Sent from my HTC6435LVW using Tapatalk 2
    12-16-2012 11:11 AM
  4. DroidXcon's Avatar
    Yes I have installed the latest version. HTC sync manager connects. A short while later this appears.

    Sent from my HTC6435LVW using Tapatalk 2
    Is the phone in debugging mode

    From my Galaxy Note 2 via Tapatalk
    12-16-2012 12:03 PM
  5. 1dtb's Avatar
    Yes, when I check debugging it connects to the computer, Which is good I am able to music to the DNA but not a video. Can you help, I am looking into a hard drive.
    12-16-2012 05:05 PM
  6. DroidXcon's Avatar
    Yes, when I check debugging it connects to the computer, Which is good I am able to music to the DNA but not a video. Can you help, I am looking into a hard drive.
    Maybe go to device manager find the usb port that has your phone. Right click and uninstall drivers disconnect then reconnect the phone and let it setup the drivers again

    From my Galaxy Note 2 via Tapatalk
    12-16-2012 05:09 PM
  7. 1dtb's Avatar
    I may have found an issue, at the very bottom of the MAC install page it says I need Windows Office for Mac, I try all of this again on my windows computer
    12-17-2012 09:57 AM

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