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  1. 12-17-2012, 02:27 PM Thread Author Thread Author    #1  
    streetstrip01
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    Default Phone goes dark and unresponsive

    After a few minutes, comes up with this message:



    Ideas?
    -Matt

    HTC DNA
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  2. 12-17-2012, 04:49 PM #2  
    RLGL1
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    Default Re: Phone goes dark and unresponsive

    Try a factory reset, it will wipe your data and restore the phone to the original config. Possible an app is the source of the message
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  3. 12-17-2012, 05:09 PM #3  
    Sooks
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    Default Re: Phone goes dark and unresponsive

    Also just for the hell of it, make sure that this isn't happening only when Bluetooth is on.
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  4. 12-17-2012, 10:02 PM Thread Author Thread Author    #4  
    streetstrip01
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    Default Re: Phone goes dark and unresponsive

    Quote Originally Posted by Sooks View Post
    Also just for the hell of it, make sure that this isn't happening only when Bluetooth is on.
    Nope, happens at work.
    -Matt

    HTC DNA
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  5. 12-17-2012, 10:03 PM Thread Author Thread Author    #5  
    streetstrip01
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    Default Re: Phone goes dark and unresponsive

    Wait, when bt is connected, or just turned on?

    BTW, this is the second time since I got the phone, week after launch.
    -Matt

    HTC DNA
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  6. 12-19-2012, 06:27 PM #6  
    Sooks
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    Default Re: Phone goes dark and unresponsive

    Turned on in general
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  7. 12-19-2012, 07:06 PM #7  
    PsychDoc
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    Default Re: Phone goes dark and unresponsive

    I've had that happen a few times when I link through Bluetooth. Usually when it does happen I turn off power to Bluetooth and reboot the phone and all is well. It seems the Bluetooth system in this phone can be temperamental.
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