Keep Losing Service

**electriclineman** · 12-22-2012, 07:21 AM

Anyone else keep losing service? This has been happening for about 2 weeks now, I will have Full 4G then two seconds later no Service.. I reboot then have full 4G again.. So aggravating..

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**electriclineman** · 12-22-2012, 07:25 AM

I was just reading another topic about a bad SIM card & just realized that is what it is.. anyone else have that problem?

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**lou61166** · 12-22-2012, 08:34 AM

I had this problem with my rezound but it was when Verizon was adding 4G to my town and surrounding towns,no issues at all with my DNA or rezound since.

**musashisan** · 12-23-2012, 02:08 PM

Yes, I had this problem as well. I have two Droid DNAs. One phone had the no service issue. The other did not. A SIM card icon would pop up in the top notification bar with an X through it and no service. I followed the advice on this forum of popping out the SIM card and resitting it in its bed as well as cleaning the bed. That would fix the problem immediately but then a day or two later the same issue would occur and also I started seeing "PUK code is locked" issues. I went back to where I bought the phone and they replaced the SIM card and have not had any issues since. This is the second time I brought the phone back. The first time was to replace the phone as it had Bluetooth connectivity issues.

**parallax2** · 12-24-2012, 05:21 AM

Same issue. Need to go to the Verizon store to get the card replaced. I tried to take it out but I have an Otterbox Defender on it and I can't get the dang thing open, afraid I might break it so I'll let them do it for me...

**Brian Moore4** · 04-16-2013, 05:10 PM

Yes my new HTC DNA has also been losing service regularly for the last two weeks. I took it in to have them look at it and he fumbled with it for a bit, told me to get a different app killer and that would do it. All bull****! It still screws up regularly.

**Spider210** · 04-16-2013, 08:56 PM

Originally Posted by Brian Moore4

Yes my new HTC DNA has also been losing service regularly for the last two weeks. I took it in to have them look at it and he fumbled with it for a bit, told me to get a different app killer and that would do it. All bull****! It still screws up regularly.

New software update yesterday fixes those issues