Results 1 to 8 of 8
Like Tree3Likes
  • 3 Post By ddsdavid
  1. Thread Author  Thread Author    #1  

    Default Rubberized back coating peeling.

    Has anyone else had the rubber coating on the back of the phone start to peel? Mine started on a corner and has started down the back. I've lost an area about half the size of a dime. I went to a Verizon corporate store and they would exchange it for a refurbished unit since it was a cosmetic problem not a function problem. When I asked for new phone they gave me a customer service number to call which I have not done yet.

    Has anyone received a brand new phone in exchange for one with a cosmetic defect?
  2. #2  
    bespinct's Avatar

    Posts
    654 Posts
    Global Posts
    669 Global Posts
    ROM
    Stock!

    Default Re: Rubberized back coating peeling.

    I haven't had a problem with the coating on the back.

    I have also never had a problem with refurbished devices. Even if you do have a problem with it, it is treated like a new phone. You can request another one because of a defect or fault.

    Steve

    Sent from my HTC6435LVW using Tapatalk 2
  3. #3  
    mtmjr90's Avatar

    Posts
    277 Posts
    Global Posts
    697 Global Posts
    ROM
    Stock (for now)

    Default Re: Rubberized back coating peeling.

    Could you possibly post a pic? I'm curious to see what it looks like and where it appeared.
  4. Thread Author  Thread Author    #4  

    Default Re: Rubberized back coating peeling.

    Ok, here is a picture. It looks like wear but it is not. The plastic underneath has no scratches or marks. It has simply started peeling from the corner.[IMG][/IMG]
  5. #5  
    anthony2558's Avatar

    Posts
    1,274 Posts
    Global Posts
    1,281 Global Posts
    ROM
    Stock

    Default Re: Rubberized back coating peeling.

    Interesting.. No problems here tho.

    Sent from my HTC6435LVW using Tapatalk 2
  6. #6  
    mtmjr90's Avatar

    Posts
    277 Posts
    Global Posts
    697 Global Posts
    ROM
    Stock (for now)

    Default Re: Rubberized back coating peeling.

    Wow that's strange. Yeah I'd suggest trying to get it replaced by Verizon. If they don't cooperate, try calling HTC...idk if they'd be able to help, but between the two, chances should be good! Best of luck
    Last edited by mtmjr90; 01-06-2013 at 10:24 PM.
  7. #7  
    Irvgotti's Avatar

    Posts
    1,082 Posts
    ROM
    Stock Sense 4.1.1

    Default Re: Rubberized back coating peeling.

    Sometimes they like to b.s. It was like 3 tears ago I got a phone and it had a screw missing (slide up phone) said I damaged it and wouldn't replace. I called back and got a different person and they replaced it.

    Sent from my HTC6435LVW using Android Central Forums
    Privacy is overrated :P
  8. Thread Author  Thread Author    #8  

    Default Re: Rubberized back coating peeling.

    I called Verizon today and they are overnighting me a new phone.

Similar Threads

  1. Rubberized back: Slippery for me
    By Amylase453 in forum Google Nexus 10 Tablet
    Replies: 3
    Last Post: 11-21-2012, 04:02 PM
  2. Best RUBBER case or backing for Note?
    By theargonaut33 in forum AT&T Galaxy Note
    Replies: 5
    Last Post: 03-22-2012, 07:28 PM
  3. Smoke back rubberized cover
    By aznmode in forum HTC EVO 3D Accessories
    Replies: 0
    Last Post: 07-18-2011, 03:12 PM
  4. What's the black rubber dot on back near kickstand?
    By Pete2s#AC in forum Verizon HTC Thunderbolt
    Replies: 10
    Last Post: 03-22-2011, 12:26 PM
  5. Any ones coating peeling around the volume rocker?
    By gtmci84s in forum Motorola Droid X
    Replies: 6
    Last Post: 09-14-2010, 11:57 PM

Posting Permissions

B