Who's having issues with their DNA?

**croppz** · 01-15-2013, 02:31 AM

Just as the title says. This is just a thread to post up what bugs you've noticed or ways you've fixed them for other users having issues.

I personally am not having any issues or anything that's bugging me right now so post up.

**silvrstoned** · 01-15-2013, 09:23 AM

Only issue I have had was browsing the internet. Scrolling a page real fast the browser froze then closed. I thought I bumper the home button but then opened the browser and it went straight to my home bookmark instead of going back to the previous page. Also when I copy a img code from photobucket and go to paste it in a text box, it will not paste it past the cursor. It always goes to the top of the text box. Don't know what I'm doing wrong there. Didn't have the issue with my droid x.

**bottz77** · 01-15-2013, 10:18 AM

Have made a few posts in other forums..

Slacker does not work correct on the DNA.

Many complain about SIM card issues / phone looses service and need to reboot to come out if it..
I replaced 2 different phones and sim cards .. seem to be okay now..

Lastly I cant stand the Camera (Can't see why people are loving Camera) its a pos imo..
As soon as you xFer a pic off the device.. there goes the quality.. Taking video .. constantly seem to go blurry..
I have tried the thing in multiple different lighting areas.. and honestly feel my 2 yr old tBolt did a much better job..

These are my top reasons why I'm returning this thing ..

**Sherri5762** · 01-16-2013, 09:15 AM

I've only had mine a week, but I've noticed that twice now it repeatedly turns itself on. I turn it off and it turns back on. And the battery gets really hot when it does this. If I restart, it stops. Anyone else experiencing that?

Sherri

**geoggirl** · 01-16-2013, 09:21 AM

I had to replace the SIM card due to issue a few weeks ago and yesterday the camera completely stopped working. I have rebooted several times and camera will just come up with a message "unable to start the camera". Anyone else have this happen?

**bellken** · 01-16-2013, 09:26 AM

Originally Posted by Sherri5762

I've only had mine a week, but I've noticed that twice now it repeatedly turns itself on. I turn it off and it turns back on. And the battery gets really hot when it does this. If I restart, it stops. Anyone else experiencing that?

Sherri

It sounds like you got a bad one, you should return it to Verizon, or, at least give them a call. The battery getting hot is sign of something really going wrong.

**bellken** · 01-16-2013, 09:27 AM

Originally Posted by geoggirl

I had to replace the SIM card due to issue a few weeks ago and yesterday the camera completely stopped working. I have rebooted several times and camera will just come up with a message "unable to start the camera". Anyone else have this happen?

I have the SIM card issue, but, no problems with the camera.

**mclarryjr** · 01-16-2013, 09:34 AM

Originally Posted by geoggirl

I had to replace the SIM card due to issue a few weeks ago and yesterday the camera completely stopped working. I have rebooted several times and camera will just come up with a message "unable to start the camera". Anyone else have this happen?

Try going into settings>applications>select all>find thw camera application and then hit the buttons clear data and clear defaults then force stop. Then go ad try opening the camera app and if it doesn't work you may need to reset/wipe the phone which will erase everything on your phone

you could also take it in to a Verizon store but I'm pretty sure they'll try the reset.

**luke31** · 01-16-2013, 09:44 AM

I have this tiny tiny white bright spot in the middle of the screen that can only be seen on a white background and at certain angles. It seems like an overly bright pixel, but I dont think it's a dead pixel because it isn't black, and doesn't appear on a black background. Probably some minor imperfection with the screen. Its such a small issue I don't think its worth getting a replacement for it (considering that otherwise the phone is flawless). I once heard a person say that you will always find problems if you look too hard for them. So yeah.

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**croppz** · 01-16-2013, 02:35 PM

Originally Posted by bottz77

Have made a few posts in other forums..

Slacker does not work correct on the DNA.

Many complain about SIM card issues / phone looses service and need to reboot to come out if it..
I replaced 2 different phones and sim cards .. seem to be okay now..

Lastly I cant stand the Camera (Can't see why people are loving Camera) its a pos imo..
As soon as you xFer a pic off the device.. there goes the quality.. Taking video .. constantly seem to go blurry..
I have tried the thing in multiple different lighting areas.. and honestly feel my 2 yr old tBolt did a much better job..

These are my top reasons why I'm returning this thing ..

Maybe I got lucky? I've had mine for about a week. I don't use slacker, I like pandora instead so that isn't an issue.

The camera isn't amazing like they were claiming but it's better than my old iPhone 4 camera so I'm fine with that. Hopefully I don't get the SIM card issues.

**ubasu** · 01-16-2013, 02:58 PM

I have sim card issues...PUK code is locked but there is no place to enter the code. I called VZW customer service and the teir 1 support lady said I was the third person she spoke with about the issue that day. The tier 2 person said to take out the sim card and put it back in. Luckily I still had the tool.

**nDroid3** · 01-16-2013, 05:13 PM

Having issues with the wallpaper scroll function with Nova Launcher. For some reason, the wall paper stopped scrolling when swiping to different home screens.

**anthony2558** · 01-16-2013, 06:21 PM

When I'm on a call and using speaker phone, if I use the search bar I automatically loose speaker phone. Its really annoying when I'm trying to use the phone to search when talking. If I use the standard browser its all good.

Sent from my HTC6435LVW using Tapatalk 2

**Cyco9** · 01-16-2013, 08:15 PM

I've had the DNA for about a month now...

Last week I got the SIM card issue for the first time

. Restarting did nothing, I've learned you have to pop out the card and re-insert. Hasn't done it since, but I carry the tool in my wallet now.

I use Slacker everyday and haven't had any problems yet.

My old phone (X2) had a problem of massively over pixelating the images attached to the contacts. Apparently the phone compressed the images and then used the thumbnails when the caller contacts you. Resulting in a nice big screen showing off an ugly pixelated image when someone called. It was a problem I was looking forward to getting rid of with the DNA. Unfortunately the problem followed me to my new phone. I've updated my contact images and when I make a call it uses the new image but when someone calls, it still uses the ugly pixelated images!

I'd rather not use an app (like caller ID app) because they're usually not as smooth as the stock phone app. But with that being said, I'm not completely opposed to trying a new app if it comes recommended from anybody.

I'm open to suggestions on that one.

Other than that, the phone runs smooth and I'm very happy with everything else about it.

**Upstreammiami** · 01-16-2013, 08:26 PM

hey guys in sms in the conversation it list the other person's number instead of the name

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**croppz** · 01-16-2013, 08:35 PM

Originally Posted by Upstreammiami

hey guys in sms in the conversation it list the other person's number instead of the name

Sent from my HTC6435LVW using Tapatalk 2

Does that to me sometimes but it usually takes a couple seconds for the name to show up. Stupid.

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**jamdmyers** · 01-17-2013, 03:52 PM

Try setting your wireless freq to just 2.4 ghz and watch the wireless turn on /off /on//off only way it works is auto

**SoggyTempura** · 01-20-2013, 06:15 PM

The first one I got was defective. There was a dead spot on the screen that would have no response when touched. In portrait mode this would happen where the keyboard 'i' and 'n' is. Would also be a problem when playing games like Shadowgun MP. The grenade button was right in a deadspot so I couldn't use them.

I got that device replaced and have had no problems. I've been using Slacker (with subscription) every day since I got my first DNA and have had no problems -- so I don't know what people are smoking there. The only problem I have come across so far is incompatibility with Angry Birds Star Wars. The application crashes when trying to select a level.

The main "problem" I have is all the damn VZW bloatware.

**Upstreammiami** · 01-20-2013, 06:24 PM

Not me buahahahahah!

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**mannw1977** · 01-20-2013, 10:20 PM

Originally Posted by anthony2558

When I'm on a call and using speaker phone, if I use the search bar I automatically loose speaker phone. Its really annoying when I'm trying to use the phone to search when talking. If I use the standard browser its all good.

Sent from my HTC6435LVW using Tapatalk 2

. I have the same issue you are. This is the only issue I've noticed with the phone. The thing is I love to use the speaker function and browse while talking to wife and on lunch.

**anthony2558** · 01-22-2013, 03:10 PM

Originally Posted by mannw1977

. I have the same issue you are. This is the only issue I've noticed with the phone. The thing is I love to use the speaker function and browse while talking to wife and on lunch.

Yeah it only seems to be related to the Google now search. Don't use Google now and everything works great, weird!

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**JHBThree** · 01-22-2013, 10:51 PM

Originally Posted by anthony2558

When I'm on a call and using speaker phone, if I use the search bar I automatically loose speaker phone. Its really annoying when I'm trying to use the phone to search when talking. If I use the standard browser its all good.

Sent from my HTC6435LVW using Tapatalk 2

It may be because Now can use the mic for voice search. It wouldn't be able to use voice search and speaker at the same time, so it would disable the speaker just in case.

**toy4x** · 01-23-2013, 04:15 AM

1) Was multitasking, a phone call and looking up something online, when someone texted me.....the phone froze up on me. Took several pushes of the power button to get it to allow me to reboot. First couple of pushes just showed me the same frozen screen.

2) Just started getting the wifi on/off on/off thing. Mine is set to auto already unlike previous poster who was on 2.4 only

3) I uploaded video to google drive. Replayed it at home, it looks like crap. On the phone it looks great, drive is almost unwatchable.

4) Speakerphone is very weak... almost unuseable. The TBolts speakerphone is of much higher volume.

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**skipfreely** · 01-23-2013, 07:21 AM

I am on my third DNA.

First one wouldn't Qi charge. The second would pop up SIM read errors every few hours and drop service. Third has been good for a couple days.

**croppz** · 01-23-2013, 11:53 AM

Originally Posted by skipfreely

I am on my third DNA.

First one wouldn't Qi charge. The second would pop up SIM read errors every few hours and drop service. Third has been good for a couple days.

Bad luck there. Hopefully the 3rd is the charm. Havent tried the QI yet and ive been lucky enough not to have the SIM issues.

Knock on wood haha

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