1. rstripes72071's Avatar
    Ever since the DNA firmware update, my battery barely lasts 24 hours without me even using it! When i check to see what is using the battery, it shows me that internet is using a whopping 70-75% of the battery. Is anyone else seeing this, and if so, have you found a solution? FYI, i haven't done a hard reset yet, just a soft one.
    04-24-2013 07:09 AM
  2. jec11718's Avatar
    Do the hard reset, then let us know.

    Sent from my Nexus 7 using Android Central Forums
    04-24-2013 10:30 AM
  3. thecabinboy's Avatar
    same issue here
    04-24-2013 10:32 AM
  4. vfp5's Avatar
    My battery life suffered a bit after update as well...came from rezound so it was still great by comparison. Lol!! Did hard reset last night...battery is back to fantastic status so far today:-D

    Sent from my HTC6435LVW using Android Central Forums
    04-24-2013 10:37 AM
  5. rpsilva1995's Avatar
    Does anybody know if the hard reset worked. I'm having the same problem..

    Sent from my HTC6435LVW using Android Central Forums
    04-27-2013 08:54 PM
  6. Daniel.Lynch's Avatar
    You know what, I didn't think to check what made my battery die yesterday, but I pulled it off the charger at 9 AM, and barely even TOUCHED the phone all day because I was at work, and when I went to make a call at 7 o'clock, it died mid call!! What the hell! My phone lasts longer than that even with heavy use regularly! Today it seemed to be going down pretty quickly, but not as fast as yesterday. Crazy. How do I do a hard reset on this phone?
    04-28-2013 08:15 PM
  7. eisenhulk's Avatar
    I'd like to know how to do a hard reset as well. Also, if I do a hard reset, do I lose any data/information on my phone?
    04-29-2013 09:07 AM
  8. alcor34's Avatar
    I'd like to know how to do a hard reset as well. Also, if I do a hard reset, do I lose any data/information on my phone?
    You can hard reset under backup and reset in settings. Otherwise in recovery from power down. Yes you'll lose all data and settings if you don't have restore checked for basic settings. You can choose not to loose pics and other media but i've never tried to see if it actually works. I'm contemplating a hard reset myself as this is annoying.
    05-03-2013 03:34 PM
  9. Infinite Jest's Avatar
    I've been running into the same issue.

    Click image for larger version. 

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    05-03-2013 08:49 PM
  10. Jennifer Stough's Avatar
    Not for me. Internet is normally always one of my top apps, but never over 20%

    Sent from my Verizon Droid DNA
    Attached Thumbnails Internet is using 70-75% of battery after firmware update-uploadfromtaptalk1367641340168.jpg  
    05-03-2013 11:22 PM
  11. Infinite Jest's Avatar
    I performed a little experiment last night and fully charged my phone, restarted it, and put it into airplane mode overnight. Sure enough, the battery dropped to 80%. The culprit:
    Click image for larger version. 

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    Click image for larger version. 

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    It looks like the browser is having some aberrant activity. I would do a factory reset today, but my laptop died yesterday and I'm away from my desktop.
    05-04-2013 08:27 AM
  12. Jennifer Stough's Avatar
    I performed a little experiment last night and fully charged my phone, restarted it, and put it into airplane mode overnight. Sure enough, the battery dropped to 80%. The culprit:
    Click image for larger version. 

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ID:	67061
    Click image for larger version. 

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Views:	78 
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ID:	67062
    Click image for larger version. 

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ID:	67063

    It looks like the browser is having some aberrant activity. I would do a factory reset today, but my laptop died yesterday and I'm away from my desktop.
    That is so weird... Have you tried clearing the cache for internet? May not help, but it is worth a try before doing a factory reset.

    Sent from my Verizon Droid DNA
    05-04-2013 09:15 AM
  13. rstripes72071's Avatar
    I did the hard reset, and my battery issue is gone! I now am back to normal with great battery life! I know a hard reset can be a pain, but it was worth it for me!
    05-10-2013 08:20 AM
  14. Infinite Jest's Avatar
    I did the hard reset, and my battery issue is gone! I now am back to normal with great battery life! I know a hard reset can be a pain, but it was worth it for me!
    Do you mean a factory reset?
    05-10-2013 08:26 AM
  15. rstripes72071's Avatar
    Yeah, sorry about that. I should have worded it better...
    05-10-2013 11:53 AM
  16. Infinite Jest's Avatar
    Yeah, sorry about that. I should have worded it better...
    It's no problem, I just wanted to be clear if it actually helped you. I'll give this a shot tonight.
    05-10-2013 12:01 PM
  17. winnipegimpulse's Avatar
    It's no problem, I just wanted to be clear if it actually helped you. I'll give this a shot tonight.
    Did it work? I'm having the same issues Click image for larger version. 

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    02-18-2014 11:13 PM
  18. winnipegimpulse's Avatar
    I think I solved the issue! I discovered it here. The problem is with sync in your google account. I just turned mine off completely but there's more detailed instructions on how to fix it. Go to Settings>Accounts>your Google account and turn off browser. Problem solved instantly!
    NicoleB83 likes this.
    02-23-2014 01:06 AM

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