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  1. Thread Author  Thread Author    #1  
    cmslota's Avatar

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    Default Sim card issues...still?!

    Anybody else having sim card and connectivity issues with this phone? When it first came out I saw all sorts of threads about it but months later, after the software update fixing this issue, I'm finding a sim card picture up in my notification bar and zero connectivity to the mobile network. Usually a restart fixes it...but not always.

    I'm on the phone with Verizon right now to see if I can fix it but is anybody else going through this? Did they just make you get a "new" phone?
  2. #2  

    Default Re: Sim card issues...still?!

    I just replaced my SIM card on Friday, and, the error will still pop up. I didn't purchase through Verizon, so, that isn't an option to me. You might wait a while and, see if they will give a One for a replacement.
  3. #3  
    dnickb's Avatar

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    Default Re: Sim card issues...still?!

    I'm on DNA number 4.They keep sending me new ones and I keep sending them back

    It sucks, because this is a great phone except for the SIM issue (and the Wi-Fi issue everyone of them has had, but that's a different issue entirely).

    I have better luck going into the store. Its to the point were several of the employees know me by my first name and my issue. It's sad really.
  4. #4  

    Default Re: Sim card issues...still?!

    I still get the SIM card error. Had the SIM card replaced a few weeks ago and the issue seems better, but still happens. They offered a replacement phone but I turned them down as everything I read seems to indicate a hardware change doesn't solve the problem.
  5. #5  
    Jaredshoes's Avatar

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    Default Re: Sim card issues...still?!

    I was having sim issues and I put a little piece of scotch tape on the outside of my sim and I have no more sim issues.
    nothing nothing nothing
    Thanked by:
    D_Norm_A likes this.
  6. #6  
    jf2go's Avatar

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    Default Re: Sim card issues...still?!

    On my 4th SIM card - same original DNA though. Replacing the SIM card seems to work for a while, but then the error starts occurring again. Gret phone, but I wish it would quit eating SIM cards.
  7. #7  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by Jaredshoes View Post
    I was having sim issues and I put a little piece of scotch tape on the outside of my sim and I have no more sim issues.
    I did the same about two weeks ago, and so far so good... Crossing my fingers that it holds out.

    Sent from my Droid DNA using Tapatalk
  8. #8  
    Jaredshoes's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by Wingznut View Post
    I did the same about two weeks ago, and so far so good... Crossing my fingers that it holds out.

    Sent from my Droid DNA using Tapatalk
    Have had it for about 4 months and it's still holding up, should probably replace the tape but all is good.
    nothing nothing nothing
  9. #9  

    Default Re: Sim card issues...still?!

    I had the SIM card issue into the first month of owning my DNA. I did the tape fix & made sure there were no prints on the contacts. No problem since.
    When I researched the problem, seems that the SIM door is the problem and not the card itself. The tape worked for me.

    Sent from my DNA...
  10. #10  
    dplane's Avatar

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    Default

    Never had an error. Havent touched the sim since it was activated. Guess I'm lucky.

    Posted via Android Central App
    ---------------------------------------------------------------------------------------------------
    LG G2 (VZW)
    HTC Droid DNA - Moonshined/S-Off
    HP TouchPad - CM10.1 JB 4.2.2
  11. #11  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by dplane View Post
    Never had an error. Havent touched the sim since it was activated. Guess I'm lucky.

    Posted via Android Central App
    you might have just cursed your self
    D_Norm_A likes this.
  12. #12  
    dplane's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by ddickinson View Post
    you might have just cursed your self
    Lol you might have a point there.

    Posted via Android Central App
    ---------------------------------------------------------------------------------------------------
    LG G2 (VZW)
    HTC Droid DNA - Moonshined/S-Off
    HP TouchPad - CM10.1 JB 4.2.2
  13. #13  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by Wingznut View Post
    I did the same about two weeks ago, and so far so good... Crossing my fingers that it holds out.
    You guys are literally just putting a little tape on the outside of the SIM cover?
  14. #14  
    Daniel.Lynch's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by dnickb View Post
    I'm on DNA number 4.They keep sending me new ones and I keep sending them back

    It sucks, because this is a great phone except for the SIM issue (and the Wi-Fi issue everyone of them has had, but that's a different issue entirely).

    I have better luck going into the store. Its to the point were several of the employees know me by my first name and my issue. It's sad really.
    I had the SIM issue and the Wi-Fi issue. I had a replacement sent in and have experienced no SIM or Wi-Fi issues since.

    Sent from my HTC6435LVW using Tapatalk 4 Beta
    CM10.2 HTC Droid DNA

    CM7 OG Droid

    Stock Galaxy Tab 10.1 (Help me root it if you're up to the challenge!)
  15. #15  

    Default Re: Sim card issues...still?!

    Have been getting SIM errors lately. I am going to try and get a replacement. Sounds like hardware defect and will push for a different phone eventually.

    Posted via Android Central App
  16. #16  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by cdmta View Post
    Have been getting SIM errors lately. I am going to try and get a replacement. Sounds like hardware defect and will push for a different phone eventually.

    Posted via Android Central App
    It may be a hardware issue but it's not universal. I've had my DNA for three months and have never had a problem. Nor any issues with wifi, which I use literally daily.

    Posted via Android Central App
  17. #17  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by Raiders Fan 223 View Post
    You guys are literally just putting a little tape on the outside of the SIM cover?
    No... On the back (non-contact side) of the SIM card itself.

    Sent from my XT603 using Tapatalk 2
  18. #18  
    jfoofoo's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by Wingznut View Post
    No... On the back (non-contact side) of the SIM card itself.

    Sent from my XT603 using Tapatalk 2
    Good to know, I will give this a try if the error pops up again, had DNA since the release date and never had an issue with it until yesterday. I didn't drop my phone or tossed it around, all of the sudden the SIM card error started to show up like every other hour, restart the phone fixes it but it was getting very annoying. Called Verizon and of course the support was no help at all. The guy wanted to know what programs I have installed on my phone. kinda just hang up on him and went to the corp store, the guy was helping me was too busy flirting with a young girl and didn't even bother talking to me and just replaced the SIM card and left me standing there for 20 minutes like an ***** until he finally remembers to activate it.
    I think the SIM card error also caused my battery to drain like crazy... hopefully the tape trick will correct it.
  19. #19  
    Daniel.Lynch's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by jfoofoo View Post
    Good to know, I will give this a try if the error pops up again, had DNA since the release date and never had an issue with it until yesterday. I didn't drop my phone or tossed it around, all of the sudden the SIM card error started to show up like every other hour, restart the phone fixes it but it was getting very annoying. Called Verizon and of course the support was no help at all. The guy wanted to know what programs I have installed on my phone. kinda just hang up on him and went to the corp store, the guy was helping me was too busy flirting with a young girl and didn't even bother talking to me and just replaced the SIM card and left me standing there for 20 minutes like an ***** until he finally remembers to activate it.
    I think the SIM card error also caused my battery to drain like crazy... hopefully the tape trick will correct it.

    The replacement SIM card didn't fix the error? If not, I would attempt to get a replacement DNA.
    CM10.2 HTC Droid DNA

    CM7 OG Droid

    Stock Galaxy Tab 10.1 (Help me root it if you're up to the challenge!)
  20. #20  
    jfoofoo's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by Daniel.Lynch View Post
    The replacement SIM card didn't fix the error? If not, I would attempt to get a replacement DNA.
    If at all possible I would prefer to keep my current one, I did the tape trick today and will see if any more sim error shows up. It's just a lot of work to restore and set up the phone back to exactly the way I like. Not to mention I am already thinking of getting a new phone in the next couple month.
  21. #21  

    Default Re: Sim card issues...still?!

    I tried 1 piece of tape before, now, with 2 pieces of tapes, it is looking more promising.
  22. #22  
    Daniel.Lynch's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by jfoofoo View Post
    If at all possible I would prefer to keep my current one, I did the tape trick today and will see if any more sim error shows up. It's just a lot of work to restore and set up the phone back to exactly the way I like. Not to mention I am already thinking of getting a new phone in the next couple month.
    If you are planning on getting a new phone a refurbished DNA will sell for more than a slightly used defective one. There are also plenty of utilities like Helium backup that can assist you in restoring your phone to your current set up. I know how annoying it is to set everything up again, I feel your pain.
    CM10.2 HTC Droid DNA

    CM7 OG Droid

    Stock Galaxy Tab 10.1 (Help me root it if you're up to the challenge!)
  23. #23  

    Default Re: Sim card issues...still?!

    Quote Originally Posted by bellken View Post
    I tried 1 piece of tape before, now, with 2 pieces of tapes, it is looking more promising.
    I used a piece of clear shipping tape. Did the trick!

    Sent from my DNA...
  24. #24  

    Default Re: Sim card issues...still?!

    Just started to have the problem again im on my second device and the headphone port just quit working , what a piece of garbage .
    Going to try a get another one if at all possible
  25. #25  
    Daniel.Lynch's Avatar

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    Default Re: Sim card issues...still?!

    Quote Originally Posted by speedtrip View Post
    Just started to have the problem again im on my second device and the headphone port just quit working , what a piece of garbage .
    Going to try a get another one if at all possible
    I had some issues with the headphone port on my first DNA. It wasn't recognizing that it was plugged into headphones on only certain plugs.
    CM10.2 HTC Droid DNA

    CM7 OG Droid

    Stock Galaxy Tab 10.1 (Help me root it if you're up to the challenge!)
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