Hey all i noticed mine and my wifes dna are using twice as much data this month then we ever have. nothing in our routine has changed and i looked into the phone as to what programs are using the most and it says pandora but only minimal. (we are always on wi-fi) i also noticed my wifes phone is using most of her data while she is at work and doesnt use her phone. could something be running in the background?
Lots of data being used on my Verizon Droid DNA
- Thread starter GNX231
- Start date
Re: Lots of data being used
There is an app called onava, its free and will tell you which apps are being the data hogs, it may help
There is an app called onava, its free and will tell you which apps are being the data hogs, it may help
Re: Lots of data being used
ill give that a try thank you. is there a way to stop background data from apps?
ill give that a try thank you. is there a way to stop background data from apps?
Re: Lots of data being used
go into settings, data usage, then on the mobile screen scroll down find then app... click on it, and then check the box for restrict background data
go into settings, data usage, then on the mobile screen scroll down find then app... click on it, and then check the box for restrict background data
Re: Lots of data being used
I tried that but it sasys i have to click on restrict data. so i tried that and I'm not sure how to set that (haha). i was paying close attention yesterday and noticed @ two oclock my Verizon app said my wife and i used 1.28 gb of data. now my wife was at work and she does not use her phone as she is very busy so she leaves it in the lunch room i was at home all day connected to my wi-fi. by 5 the app now said i was at 1.41 gb how can that be?
I tried that but it sasys i have to click on restrict data. so i tried that and I'm not sure how to set that (haha). i was paying close attention yesterday and noticed @ two oclock my Verizon app said my wife and i used 1.28 gb of data. now my wife was at work and she does not use her phone as she is very busy so she leaves it in the lunch room i was at home all day connected to my wi-fi. by 5 the app now said i was at 1.41 gb how can that be?
You can use the data usage in the settings to see which app used data during that time.
dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3
dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3
DINGSTER1
Well-known member
Re: Lots of data being used
in the data usage, you can check "limit mobile data usage" which will then let you restrict it.... you can set your data usage limits, if you have 2 GB then set your limit to 2 gb then you can limit the individual apps.... but what apps are listed there saying they are using data, you havent answered that question yet. take a screenshot of that screen and post it here
in the data usage, you can check "limit mobile data usage" which will then let you restrict it.... you can set your data usage limits, if you have 2 GB then set your limit to 2 gb then you can limit the individual apps.... but what apps are listed there saying they are using data, you havent answered that question yet. take a screenshot of that screen and post it here
Re: Lots of data being used
Both my wife and my phones say pandora using the most and background 31.44 mb foreground data and 91.69 mb background for my phone. Now that is not that much and my wife only uses pandora about 40 minutes a week. Now i had these two apps installed that didnt even come up in the data usage screen the i had installed a week and a half ago. That is the only new thing so i uninstalled them and my phone seems to be using less. As for my wife it says she is using twice as much as me which is impossible being she is at work all day and only uses her phone for txt. According to the verizon app i was at 29% usage this morning and she was at 39% 1.5 gb total, now it says im at 30% and she is at 49% that is crazy she was doing surgery all morning. So i got her to log onto her offices wifi while on lunch so we will see what happens i never even needed to log onto anyone's wifi outside of my house because i never came close to my limit. AS FOR A SCREEN SHOT HOW DO I DO THAT?
Both my wife and my phones say pandora using the most and background 31.44 mb foreground data and 91.69 mb background for my phone. Now that is not that much and my wife only uses pandora about 40 minutes a week. Now i had these two apps installed that didnt even come up in the data usage screen the i had installed a week and a half ago. That is the only new thing so i uninstalled them and my phone seems to be using less. As for my wife it says she is using twice as much as me which is impossible being she is at work all day and only uses her phone for txt. According to the verizon app i was at 29% usage this morning and she was at 39% 1.5 gb total, now it says im at 30% and she is at 49% that is crazy she was doing surgery all morning. So i got her to log onto her offices wifi while on lunch so we will see what happens i never even needed to log onto anyone's wifi outside of my house because i never came close to my limit. AS FOR A SCREEN SHOT HOW DO I DO THAT?
bunky1971
Well-known member
Screenshot: press power and home button simultaneously
Sent from my HTC6435LVW using AC Forums mobile app
Sent from my HTC6435LVW using AC Forums mobile app
Ok here are the screen shots. as you can see my wife phone is using a ton of data under the android system. i looked up last months usage and we used 1.1 gb together ans used something like 78% so something happened between then and last week.
Something is amiss. Perhaps a factory data reset? Not really sure what else to suggest
dpham00, Android Central Moderator
Sent from my Verizon Moto G
dpham00, Android Central Moderator
Sent from my Verizon Moto G
I saw on another forum that there are some phones that have issues with Google Backup. They disabled the backup and had no more issues. To keep thinking on those lines, you may have a sync that is either stuck, or there is a sync error and it keep trying.
I JUST DID A FACTORY RESET. and so far so good it didnt want to finish i thought i might have bricked the phone but i got it done had to try it multipal times and tried it through the system itself but i got it ill keep you posted thanks for all the help
Let us know if the problem comes back!
dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3
dpham00, Android Central Moderator
Sent from my Verizon Samsung Galaxy Note 3
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