I am trying to set up my boss' new Incredible 2 and it won't seem to update to Gingerbread. I keep clicking on Check new under Software Update and it either shows it's checking and then closes after a minute or two or comes back with a message that says SERVICE UNAVAILABLE. Any suggestions? The phone is on 3G with good reception so not sure what the problem is. Can this update be downloaded manually? Just running out of ideas as I never had these sorts of problems on my Droid X.