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  1. Thread Author  Thread Author    #1  

    Default Please Help - Alarm Clock Gone

    I have been using the alarm clock on my Inc2 by just tapping on the clock on the main screen and going to the alarm clock. I went to go set it last night, I tapped on the clock, and nothing happened. I can't get to the alarm clock anymore.

    Has anyone had this issue before and if so, how do you fix it? This is my only alarm clock, so I need to get this fixed as soon as possible.
    Thanks in advance for your help!
  2. #2  

    Default Re: Please Help - Alarm Clock Gone

    Search this forum, there are lots of posts regarding this. This bug started with the Gingerbread update.

    Do a factory reset. This should fix the issue. Some have reported the bug returns after the reset though.
  3. Thread Author  Thread Author    #3  

    Default Re: Please Help - Alarm Clock Gone

    As far as I know, I haven't updated my phone. Unless this is an automatic update.
  4. #4  
    Last Ride's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    When did you get your phone? It's possible that it shipped with 2.3.3 already installed. When I was on Froyo, I didn't have this problem. I rooted then upgraded to the stock OTA Gingerbread update (minus the bloatware). I had my alarm clock for about two weeks on the Gingerbread update. Then it was just gone. There Friday, gone Monday. I contacted HTC, and they escalated the case. I'm told it's a known issue, and they are working on a fix. I have since moved on to other ROMs (currently on a vanilla GB ROM), but I just wanted to share what I know.

    Bryan
  5. Thread Author  Thread Author    #5  

    Default Re: Please Help - Alarm Clock Gone

    I got my phone in early July...all of this Froyo, Gingerbread, ROMs stuff goes over my head!
  6. #6  

    Default Re: Please Help - Alarm Clock Gone

    Go to settings > About Phone > Software Information. What Android version is showing? If it's 2.3.3 you have Gingerbread. If you have 2.2 you have Froyo.

    I did not start hearing of this alarm clock issue until the GB update came out.
  7. Thread Author  Thread Author    #7  

    Default Re: Please Help - Alarm Clock Gone

    Android Version 2.3.3
  8. Thread Author  Thread Author    #8  

    Default Re: Please Help - Alarm Clock Gone

    How do I get it to come back? Or do I just need to download an alarm clock app? I hate that this happened - I really relied on that alarm clock!
  9. #9  
    Last Ride's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    Quote Originally Posted by rchel234 View Post
    How do I get it to come back? Or do I just need to download an alarm clock app? I hate that this happened - I really relied on that alarm clock!
    A factory reset will work (at least initially), but HTC specifically told me not to do a factory reset for this issue. I downloaded Alarm Clock Xtreme from the market, and it works well. You can use that or something like it until HTC can release an update to fix this.
  10. #10  
    Vudumedic's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    Tap the house at the bottom left to get to your home screen. Click the menu button (second one in from the left looks like three horizontal lines). Select settings. Click the privacy selection (looks like a picket fence). Make sure that back up my settings and automatic restore are selected (green checks inside the boxes). Hit the back button (the little arrow next to the menu button). Go to accounts and sync (two green arrows in a circle). Click sync all at the bottom. Hopefully you either have all your contacts through your Google e-mail address or you are using Verizon's back-up assistant. If they helped you set up your phone in store and transferred all your contacts from an old phone the the back-up assistant is most likely already running but be sire you see it in the list of all the items synchronizing when you choose sync all. If you don't stop here and let us know so we can get your contacts backed up before going on. Now once you know longer see the two arrows going in a circle up in the notification area (the bar at the top of the screen where your battery indicator and signal bars are), you have successfully synced all your info the servers they need to be on. Here's where it gets tough, if you go on you will have to set your phone up all over again meaning any customization to the home screens signing into any of your apps excetra. Thanks to an update included in gingerbread all the apps you have downloaded to this point should restore themselves when you are all done. You may want to take a minute though and jot down a quick list of all of them that you have downloaded. Click home select your app drawer (the four by four square of dots next to the phone button. The third choice over from the left touch it so the circle with the downward pointing arrow is green and make a list of those apps that are shown. Now you have to choose if you are going to go through with the factory reset or not. If you choose to then go back to the settings menu. Hit the home button then on the home screen hit the menu button and choose settings. Oh another important point to think about before you do the reset. Do you have the unlimited data plan (did you get a data plan on your phone before July 7th)? If not and for ease and speed you may want to have a wifi connection available to connect your phone to before continuing. In the SD&Phone storage tab in the settings look at the very bottom. It says factory data reset. Click this and follow the prompts. Your phone is now restoring itself to the state it shipped from the factory in. When it is done you will see it at the welcome screen where you have to choose a language to work in. Choose your preferred language and follow the prompts. It is going to go through activation on Verizon's network and then prompt you to sign into your Google account. When you have made it all the way through and your phone has finished restoring you should have all your downloaded apps back and be good to go. You will be able to access your alarm clock again and you shouldn't have any other problems.
  11. #11  
    Vudumedic's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    Quote Originally Posted by Last Ride View Post
    A factory reset will work (at least initially), but HTC specifically told me not to do a factory reset for this issue. I downloaded Alarm Clock Xtreme from the market, and it works well. You can use that or something like it until HTC can release an update to fix this.
    You should probably request escalation of your case because until they release a fix which will in all likelihood involve another factory reset the tech team at HTC said the only way to restore and insure you don't lose other apps like the gallery is to factory reset. I started my ticket with them the day the gingerbread release hit and have been getting calls like once a week from the escalations team because they aren't going to close out my ticket until they have a fix for me.
  12. #12  

    Default Re: Please Help - Alarm Clock Gone

    Quote Originally Posted by valorian View Post
    Search this forum, there are lots of posts regarding this. This bug started with the Gingerbread update.

    Do a factory reset. This should fix the issue. Some have reported the bug returns after the reset though.
    This is correct, It was gone after gb upgrade. I did (2) factory resets before it came back. After a week or so, it mysteriously disappeared again.
  13. #13  
    Michors.IV's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    I had this problem as well. I found a work around since I use launcherpro paid, I was able to set my clock widget option to open up an alarm clock app I had downloaded from the market. Hope I could help.
  14. #14  
    tlacour's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    Mine disappeared shortly after the GB upgrade like many here. I had already done a hard reset and still not there. I downloaded another clock app (alarm clock plus) and started using that one. Been happy with ACP. A few days ago I noticed that the native clock app was back. No reset or any changes, just back. Oddly enough, I'm liking ACP better. Still using that.
  15. #15  

    Default Re: Please Help - Alarm Clock Gone

    any word whether this week's 2.3.4 upgrade rolls in a fix for the alarm clock?
    rooted eris+xtraSense > Dinc2 > DNA
  16. #16  

    Default Re: Please Help - Alarm Clock Gone

    Quote Originally Posted by chassum View Post
    any word whether this week's 2.3.4 upgrade rolls in a fix for the alarm clock?
    I believe that upgrade is only for the original droid incredible.
  17. #17  
    gman757's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    Just a little clue to the alarm clock puzzle:

    I had a similar problem with my alarm clock being gone after the GB update. It suddenly came back on its own a couple weeks ago, but then it went away again after a week. Weird.

    Anyway, I rooted my DINC2, but kept the stock ROM for now. I purchased Bloat Freezer (requires root) to remove the VZW bloatware, and to my surprise, when I went to freeze some apps, the clock app was there, and it was already frozen! I un-froze it, and now it works great.

    So solutions are: 1. Root, get Bloat Freezer ($1) and unfreeze it. 2. Get Alarm Clock Plus (free). Great program, just not as convenient to access as the native alarm clock app.
  18. #18  

    Default Re: Please Help - Alarm Clock Gone

    My alarm is gone also, But I had an alarm set for 10:00AM and it still rings everyday at 10AM. Very annoying. I downloaded Alarm Clock Plus works ok, 8AM, but I can not stop.the 10AM system alarm. It's driving me nuts.
  19. #19  

    Default Re: Please Help - Alarm Clock Gone

    This problem occured prior to the Gingerbread push. The factory reset only worked for about a week for me before it stopped working again. I downloaded Alarm Clock Xtreme. I think i got the paid version for free one day from the amazon app world's 'app of the day.' Having that has made me satisfied to not worry about the stock alarm clock not working.
  20. #20  
    sjpritch25's Avatar

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    Default Re: Please Help - Alarm Clock Gone

    its probably time to s-off and install a debloated rom. Its basically the same ui, but without the bloat. Our developers create really good stock ROMs. Thats would be my recommendation. Be prepared, it will void your warranty. Your phone will fuction better though. Just my opinion.
    Droid Incredible 2 (S-OFF)
    Android Version 4.2.2
    Evervolv-Conor-3.2.0-Nightly-2013.05.05
    Kernal 3.076-evervolv nightlies
    Oc 1.4mhz
  21. #21  

    Default Re: Please Help - Alarm Clock Gone

    Wait Wait!!! Don't reset!

    I ran into the same problem, it was very frustrating.

    I found my solution by installing Simi Clock Widget, which is pretty customizable and allows you to launch apps by tapping different places on the widget. I took a shot in the dark and linked a tap location on Simi Clock to the stock HTC clock app and it worked! Afterward, the tap from my regular clock started working also.

    Good luck! I hope you don't have to reset in the future.
    Thanked by:
    Gatchaman2025 likes this.
  22. #22  

    Talking Re: Please Help - Alarm Clock Gone

    Quote Originally Posted by mckray View Post
    Wait Wait!!! Don't reset!

    I ran into the same problem, it was very frustrating.

    I found my solution by installing Simi Clock Widget, which is pretty customizable and allows you to launch apps by tapping different places on the widget. I took a shot in the dark and linked a tap location on Simi Clock to the stock HTC clock app and it worked! Afterward, the tap from my regular clock started working also.

    Good luck! I hope you don't have to reset in the future.
    Thanks! Installing this has made my stock HTC clock app return! It has been gone for months!
  23. #23  

    Default Re: Please Help - Alarm Clock Gone

    How do you tag it to your HTC Clock? I opened up the launch options but the clock is not an option to link it to.



    Quote Originally Posted by mckray View Post
    Wait Wait!!! Don't reset!

    I ran into the same problem, it was very frustrating.

    I found my solution by installing Simi Clock Widget, which is pretty customizable and allows you to launch apps by tapping different places on the widget. I took a shot in the dark and linked a tap location on Simi Clock to the stock HTC clock app and it worked! Afterward, the tap from my regular clock started working also.

    Good luck! I hope you don't have to reset in the future.
  24. #24  

    Default Re: Please Help - Alarm Clock Gone

    Just an FYI for anone who's interested... I also found that I can still access the clock through Folder Organizer even though the Clock app was completely missing from my phone. I was able to see it in the list of apps in FO, and then I was able to put it into one of my FO folders and I can access through there or through a FO app shortcut with no issues. Just an FYI for anone who's interested...
  25. #25  

    Default Re: Please Help - Alarm Clock Gone

    I tried to search for my clock through manage applications because it was not showing up in my App list. Both Clock and Clock Widget show a size of 0.00B. Is that why it does not show up on my App listing? What do people's size say whose widget works. Is there a way to get mine back?
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