N / S reversed on Maps?

[bdemarco]

I've found three reports of this problem, which seems to affect my Inc 2. When using Google Maps, the compass (based on the magnetometer) reverses N/S. Amusingly, E/W is correct. If I move around enough, such that Maps can determine my orientation using velocity-based GPS, then the problem is fixed (until I sit still for long enough, and the magnetometer takes over again).

The magnetometer itself seems OK. For example, the app "Compass" detects N correctly.

Two others have reported this problem, which I also found on the demo unit in my local corporate store. The problem also seems to affect Google Earth and Sky.

Can anyone else verify this behavior on their Inc2?

 

[chassum]

I seem to remember needing to initialize the compass on my Eris by moving the phone in a figure 8 while the mag is on. Also, any compass readings in a car or office will probably be off.

 

[bdemarco]

It's not that. I've recalibrated several times, and moved away from any ferrous objects. And, the Compass app works fine.

 

[celt75]

I'm seeing the exact same problems with my Incredible 2. The N/S is reversed, and the E/W is correct in Google Maps and Google Sky. I've tried calibrating it without any change. The Compass app appears to work just fine.

 

[orangedude654]

I'm pretty sure both my N/S & E/W are switched in google maps lol

 

[sashazur]

Same thing happening to me

In google maps and in sky map, n/s is reversed.

But my compass works fine, and I did try recalibrating.

Last week I called VZW and reported the problem; they called me back a day later and confirmed they found it on all Inc 2's.

The rep said they would report the problem to HTC who would presumably fix it in a software update.

 

[templetonryecy]

In google maps and in sky map, n/s is reversed.

But my compass works fine, and I did try recalibrating.

Last week I called VZW and reported the problem; they called me back a day later and confirmed they found it on all Inc 2's.

The rep said they would report the problem to HTC who would presumably fix it in a software update.

Having the same issue. This sucks.

Anyone find a workaround? I swear I got it to work somehow the other day for a little bit but don't remember what I did.

 

[bdemarco]

no workaround...

Having the same issue. This sucks.

Anyone find a workaround? I swear I got it to work somehow the other day for a little bit but don't remember what I did.

Just got off the phone with Verizon. They do not yet have it logged in their system as a known issue. But, I was able to convince a second-level tier tech to grab a test unit. That unit has the same problem, and the tech went off to report to HTC. So, I think Sashazur is right that all units have this problem, and it will have to be corrected with an update. I suspect that this information has not been passed around to all the techs yet, since Sashazur and I had to go through the same dance with them.

 

[templetonryecy]

My GPS takes forever to lock also. Anyone else noticing this also?

 

[bdemarco]

GPS lock

Most of the time GPS lock is fast for me; sometimes it is a bit slower than the original Inc. I did verify that issue as a "known problem" with the 2nd tier Verizon tech.

 

[templetonryecy]

Most of the time GPS lock is fast for me; sometimes it is a bit slower than the original Inc. I did verify that issue as a "known problem" with the 2nd tier Verizon tech.

Thanks for the info. Hopefully it gets addressed in a OTA update.