Save $30 on Smartphones til 5/3

[patrick.butler]

I have a govt. account and it didn't work for me. Does my discount have something to do with it?

 

[jared916]

for some people this coupon isnt working but just call in CSR and tell them about the coupon and they should credit your account $30. some may make you wait till you activate the phone

 

[jared916]

just got it adjusted! sweet!

 

[Adiliyo]

i wonder if i can ask for this in store thursday...

 

[zdsa1021]

from what I'm reading here, it appears like the only people getting approved when placing the order are people who are opening up a new account or line and not people who are upgrading......can anyone confirm if they got the discount by doing a phone upgrade?

I tried a few times today to upgrade my phone and get the discount and I kept getting the same error message everyone else is getting.

I'm wondering if it is only the new lines/accounts that are getting the discount because if you upgrade you don't have an activation fee.

 

[BoNg420]

I seen this damn post after ordering my phone. I sent them an email saying I forgot to apply the promo code, will post back with results.

 

[jchien]

from what I'm reading here, it appears like the only people getting approved when placing the order are people who are opening up a new account or line and not people who are upgrading......can anyone confirm if they got the discount by doing a phone upgrade?

I tried a few times today to upgrade my phone and get the discount and I kept getting the same error message everyone else is getting.

I'm wondering if it is only the new lines/accounts that are getting the discount because if you upgrade you don't have an activation fee.

I did an upgrade and was able to apply the code to my order. If it helps it was also a secondary line with a blackberry curve on it to the incredible.

 

[jared916]

i did a upgrade on a secondary line and it worked as well after calling

 

[SpYd3r05]

@ Patrick, negative, I also have a Gov account... just spoke to a rep and got the discount added to my preordered phone... dialed 611 on the automated i said internet sales... got to a lady and she was very helpful//

Got it on an upgrade with new every 2. brings total to the whopping sum of 69.99

 

[mistyinca]

Can someone please share the name of the rep who credited your account with this. I got some bonehead who won't do it under the price match.

Thank you

 

[FierceDeityLink1]

Same here.

Either the rep's name or a screenshot showing it at $70 would be very helpful.

 

[syrguy1969]

The only credit I could find is for new lines or 'dumb' phone to smartphone upgrades, I couldn't get any CS rep to apply it to a smartphone to smartphone normal upgrade. (so I have to wait for my new every 2)

 

[mistyinca]

I made a "dummy" order online, applied the promo, and was able to get it to credit, no problem. But the lady on the line wouldn't price match on that. Excuse: it's an online promo only. I tried to explain the price match guarantee, and she couldn't make the connection.

Does anyone have a link to the verbiage on the price match guarantee? I can't find it.

 

[FierceDeityLink1]

Ok, I just got a call from Verizon wireless executive offices (coincidentally after I tried calling customer support again), and they apologized and gave me a $50 credit.

So if you get denied the SMART30 promo, email the executives of Verizon and you'll get a call back. https://forums.androidcentral.com/e...der&cartIndexLocation=1&path=2&token=gDSmDGoH

 

[emptyxhotel]

I just called Verizon's customer service, told her I saw the page online and she credited my account the $30!

I should note that it took her awhile to find the code in the system and she kept asking me how I found the code for the $30 off, but I eventually got it! Pretty easy!

 

[mistyinca]

I just called Verizon's customer service, told her I saw the page online and she credited my account the $30!

I should note that it took her awhile to find the code in the system and she kept asking me how I found the code for the $30 off, but I eventually got it! Pretty easy!

Did you get a name for the rep or extension number?

 

[zdsa1021]

I decided finally to give this a try today, so I just called the sales number 800-256-4646 and told them that I was thinking of upgrading mine and my husband's blackberries and that my friend had emailed me about the SMART30 promo code. I told him that when I tried to do this online it wouldn't give me the discount.

The rep's name was Cornelius (if this helps anyone), he said he hadn't heard of this promo and asked me to send him the link. This is the link that I sent him, http://www.verizon.com/b2c/store/abandonCart.jsp?action=removeOrder&cartIndexLocation=1&path=2.

Then he put me on hold to talk to his supervisor....he came back about 30 seconds later and said it looks good, so he will give me the discount on each phone. He even apologized for not being able to complete my order online.

I don't know if I just got lucky on the first try, but hopefully this will help out someone else.

 

[eRod v1.0]

Just got off the phone w Verizon cs. I ordered my Inc on Thursday over the phone. I remembered this thread but didn't want to push my luck since cs was upgrading me early. Anyways the gal tonight was more than happy to credit my account for the code. Thanks guys.

 

[mr.s4ndm4n]

Just curious, is this working only for those who ordered online? I bought mine in store, and i'm curious if i can call and get a credit?

 

[moosc]

it is only online and you have to start a new line u cant upgrade or renew has to be a new line