Second DI - This one is rebooting itself

[drfundy]

So I exchanged the last one I had due to random lockups.

The new one has been rebooting. At least 5 times during a 15 minute period this morning.

Is there some kind of even log I can look at to see the exact number of reboots?

Anyone else experience this?

I did notice other reboots since receiving the phone on Saturday but not nearly this many in such a short time.

 

[bigk]

Doesn't sound right to me, I would take that one back as well.

 

[drfundy]

Easier said than done. All of the best buys are out of them near me.

 

[Roy Aguilera]

Wow that's 2. Sucks man. I have not had mine reboot once on me.

 

[Wanda]

Where are you geographically speaking. Here in the NC (Triad region) we had a huge problem with this when the phone launched. It's a network issue that has since been resolved but I've also heard people in the New Orleans area were having the same problems.

I'd suggest taking it to an actual Verizon store and let them take a look at it.

 

[BadPeekSell]

Wow talk about bad luck. Sorry m8

 

[drfundy]

I am in the King of Prussia, PA area.

The phone I returned wasn't doing this and I just checked with my bro (workes two buildings over) and he hasn't had his reboot at all.

I may end up having to return it and get out of my Verizon contract.

 

[Wanda]

With nothing to lose then I'd go to a real Verizon store and give them a shot. A new PRL may be all it takes. Of course you can do the *228 thing yourself and get it but I'd give them a try. Then if/when they can't fix it go from there.

I got mine on the 29th (pre-ordered) and had to wait until the Sunday after that before they had fixed the network problems...the wait sucked but I'm glad I hung in there. After it stopped rebooting it has been an awesome device.

 

[CIMYA89]

Im in nc and not one single reboot

 

[drfundy]

I am starting to think I am just not meant to own this phone.

 

[Wanda]

Im in nc and not one single reboot

Yep, it only affected the Triad. People in Triangle, CLT, or in the mountains weren't affected. People from Asheville were driving through the area and it didn't start until they got near Winston Salem, and stopped after they got past Burlington. As I said, it has since been resolved, at least in this area.

To the OP, is is possible, since this is your second DI, you received a phone that had been returned from this area and still hasn't been "corrected"? Long shot but maybe.

 

[drfundy]

I watched him break the seal on the plastic the phone was in.

I did a factory reset ill keep an eye on it before deciding my next move.

 

[brain228]

So I exchanged the last one I had due to random lockups.

The new one has been rebooting. At least 5 times during a 15 minute period this morning.

Is there some kind of even log I can look at to see the exact number of reboots?

Anyone else experience this?

I did notice other reboots since receiving the phone on Saturday but not nearly this many in such a short time.

Same thing here, I am on my second incredible cause the other one and my current one is re booting itself. I can not figure out the problem. I am waiting for my third incredible once they are in stock. I have experienced as many as 5 in a day to none, but it happens at least once. It happened this morning on the way to work.

 

[drfundy]

I can't believe there isn't some log we can look at to see the error that is causing it to reboot.

 

[brain228]

I know oh well I will just have to return this one for another. My friend has an inc and his is running just fine. I know its just bad luck.

 

[rpfarrah]

Have you done a master reset or two? Afterwards, of course, do *228, Option 1.

 

[drfundy]

I don't know if I will give the Incredible a third try.

If I end up taking this one back I will most likely end the contract (under 30 days of course) and give the EVO a try.

 

[drfundy]

Just an FYI this issue hasn't shown up again so it looks like it probably had to do with me going app crazy the day before.