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  1. Thread Author  Thread Author    #1  
    lparsons's Avatar

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    Smile Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Can't say this will work for everyone, but it worked for me.

    1. Boot into recovery
      • Press and hold Power, Choose "Restart" option
      • When screen turns off, press and hold Volume Down and Power
    2. When the white HBOOT screen appears, use the volume button to move down to “RECOVERY.”
    3. Press the Power button to select “RECOVERY.”
    4. When the triangle and exclamation appears, hold the Volume Up and Power button at the same time.
    5. Using the volume button, scroll down to “Wipe cache partition” and select it.
    6. Select "Reboot system now"


    You can now wait for the update to show up again, or try one of the methods in the post: For those who want the second GB update/patch to get the update again. It should reboot this time. Beware, it will stay at the Droid Eye screen after reboot for a while (~5 mins), but eventually, it did get installed. Be sure to make a lot of space for it though...
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  2. #2  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Did you lose any data by doing this?
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  3. Thread Author  Thread Author    #3  
    lparsons's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Not that I can tell. This appears to just reformat the /cache directory, which should not contain anything vital. The error logs pointed me to it:
    Second GB Update/Patch Reboot Issue - Error Log Message
  4. #4  
    dabaum's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    I followed your instructions step by step and was so happy to see my phone actually reboot when it was supposed to, however, I got the same message after reboot that says I don't have enough memory. Ahhhhhh!!! What now? Thanks for the work on figuring out the reboot issue.
    kdep2002 likes this.
  5. Thread Author  Thread Author    #5  
    lparsons's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    I ran into the same issue and I had to uninstall a few more apps. I chose apps that were big but that I didn't lose too much data with (for me NFL Mobile and Google Reader). Both were able to be reinstalled after I went through the process again (and the update finally installed). Good luck!
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    alp44 
    alp44 likes this.
  6. #6  
    hotrodtba's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Worked for me. Thanks for the tip.
  7. #7  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    You are wonderful Giskard! I rebooted, had the green circle/down arrow icon, phone rebooted, hung at the eye for quiet a while, rebooted and congratulated me. But the thanks goes to you. And I learned a few things, too! Those are tears of joy.
  8. #8  
    dabaum's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Tried again and it worked. Now to reinstall my apps I deleted and then do the same to my wife's phone. Thank You for the tips.
  9. #9  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    I just tried it. Worked like a charm. You are the man. Thank you very much.
  10. #10  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Great work. Been messing with this all day and this worked for me
  11. #11  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Thank You!
    After spending the afternoon playing with the date change option this worked perfectly after I eliminated a few more apps.
  12. #12  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    You, sir, are a steely eyed missile man!!

    Thank you!!


    Tim
  13. #13  
    jerethi's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Regarding step 4, you need to press both power and volume up at the same time?
  14. Thread Author  Thread Author    #14  
    lparsons's Avatar

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    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Yes, press both Volume up and the power button at the same time.
  15. #15  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Worked for me. My phone did cycle a few times after the update was downloaded. I created an account just to say "Thanks". This has been driving me crazy all day.
  16. #16  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Quote Originally Posted by timdgibson View Post
    You, sir, are a steely eyed missile man!!

    Thank you!!


    Tim
    I'll second that.
  17. #17  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    A couple of notes based on my experience:

    - When the instructions say "press and hold," that means press and hold until the next screen comes up
    - It takes a few seconds before the volume rockers will let you move the cursor to recovery. Some lines of stuff will display. Don't freak out.
    - My DROID eye after rebooting after wiping the cache was only up for about a minute - your experience may vary.
    - I found that the best way to get the update to start was to manually change the date by rolling back to 2010, and then checking for updates. It'll say that your system is up to date but if you try it again it'll be downloading.
    - This morning my free phone memory space was less than 300mb and it failed. Tonight I deleted some stuff and got to 332mb. Did the wipe cache and tried again. Failed again. Deleted even more stuff and got to 372mb. This time it worked. So it seems like the magic number is between 332 and 372. Ridiculous but whatever.

    Don't know why it was so important for me to get this update but it sure was bothering me all day.
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  18. #18  

    Thumbs up Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Worked like a charm! Thanks giskard!
  19. #19  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Giskard,

    Just joined this forum after reading your post about getting past the Gingerbread low memory issue and forcing the phone into the new build update. I've tried your method twice and can't really think of any other apps to uninstall that I haven't already moved to my SD card. I have no texts in my messages and I've deleted my MS Exchange account. My current internal storage use is down to about 155MB. Any suggestions on things I could clear out? Or methods for making this work?
  20. #20  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Quote Originally Posted by Bigredcm0 View Post
    Giskard,

    Just joined this forum after reading your post about getting past the Gingerbread low memory issue and forcing the phone into the new build update. I've tried your method twice and can't really think of any other apps to uninstall that I haven't already moved to my SD card. I have no texts in my messages and I've deleted my MS Exchange account. My current internal storage use is down to about 155MB. Any suggestions on things I could clear out? Or methods for making this work?
    I only got mine down to 243MB and it worked fine.
  21. #21  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    So were you getting the Low Memory notification with that amount and followed the steps and it worked the first time? I've tried it 3 times now and no results
  22. #22  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    I've got it down to 144MB now. I'm not sure what else I can clear. Tried the reboot and wipe cache 3 times and each time it starts up again and immediatetly comes up with the Low Space notification.

    Beyond a full reset, is there anything you guys can recommend?
  23. #23  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    And after deleting a few programs, this worked for me with about 180MB of app memory used. Thank you!
  24. #24  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    Am I the only one who isn't getting the update after trying this method? When I go into Recovery, I do get a message that says:

    "E:Can't mount /cache/recovery/command"

    But then if I select Clear Cache, it seems to work fine. Still no update prompt though. Any suggestions?
  25. #25  

    Default Re: Second GB Update/Patch Won't Reboot Issue - SOLVED!

    After wiping the cache partition, my emmc and sdcard partition won't mount. However, if I connect via USB to my PC, I can still access files on both - each comes up as a separate removable disk drive. Under Settings -> SD & phone storage, but "SD Card" and "Internal storage" show Unavailable and the "Mount SD Card" is greyed out.
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